Guidebooks 2 mins read

Free account: Activate voice features with VCS

By May 6, 2020 May 20th, 2020 No Comments

Enable┬ávoice ­čôó features for free!

We are very proud of our partnership with Virtual Concierge Service (VCS), a voice interface solution for vacation rentals that helps guests access their guidebook content using their voice.

Using VCS, you can easily extend your Hostfully content to make it available through an Amazon Echo or Google Home device. Through the Hostuflly-VCS integration, Alexa or Google will provide your expert local knowledge in an interactive voice conversation to guests.

Imagine your guests can talk to your guidebook, and ask questions like:

  • Alexa, what time is check-out
  • Alexa, what is the wifi code?
  • Google, where’s a good pizza shop?

The possibilities are endless! Get started with a free VCS account today.

Why voice tech? According to Pew Research, 46% of Americans already use some form of voice assistant. Further, ComScore predicts that by 2020, 50% of all internet searches will be by voice.

Within the travel industry, vacation rentals, long focused on providing a personalized guest experience, are rising to meet this new demand. Vacation rental travelers, conditioned to use voice technology for search and e-commerce, will soon expect the same for their travel experiences, instead of just swiping or clicking.

This is good news for our industry. Voice technology helps vacation rental managers double down on personalization because it helps them to further customize the guest experience.