vacation rental management software short-term rental distribution listing channel

Experience stress-free guest hosting

hostfully property management testimonial review
The integrations to the most important OTA's is quick and easy, the integrations for other 3rd party software (dynamic pricing, operational, accounting, insurance, etc) and service providers is seamless. For any questions or issues, Hostfully has fast and knowledgeable customer service.
Nick Halverson, OSA Property Management

About Guest Guru

Guest Guru is an AI Chatbot for vacation rental managers. It automates your guest communication with AI-generated personalized responses. It autonomously replies to guest queries. It uses your property details to answer guest questions by itself. It’s always on, so you always reply fast, meaning you can keep a good response rate. You can also save money because you won’t need extra helpers. The best part? Guest Guru can understand chats and remember them for next time.

How Hostfully's integration with Guest Guru will benefit you:

  • Answer guest queries promptly
  • No more missed messages or overlooked inquiries
  • Streamline guest communication across multiple properties
  • Handle critical issues efficiently
  • Consistently deliver a superior guest experience

Get to know Guest Guru

Effortless guest communication

No more tedious, repetitive queries. Your AI assistant handles these swiftly, even when you’re not available, so your guests always feel cared for.

Focus on what truly matters

Guest Guru will filter out the noise and highlight only critical issues, helping you manage your time and attention better.

Your AI Assistant learns with you

Your AI assistant gets smarter with each interaction and feedback, providing more intelligent responses and improved efficiency.

AI tailored to your style

Customize your AI assistant’s tone and receive pre-approved messages on your phone. Guest Guru adapts to your unique hosting style.

FAQs

About Guest Guru

Guest Guru will send you an SMS notifying you about that particular question from the guest.
Yes, Guest Guru learns from the conversation over time.
No, you cannot customize the responses because they are generated by AI and sent directly.
No, Guest Guru cannot read your past chats. It can only be fed property information.
Currently, Guest Guru responds only in the English language.

About Hostfully's Property Management Platform

Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience.

The Property Management Platform lets you automate and simplify the busy management operations of running a vacation rental. With award-winning and industry-leading features such as a booking pipeline, channel manager, central calendar, unified inbox with templates, triggers and AI-enhanced communications, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.

Hostfully provides premium channel distribution to over 50+ booking platforms and OTAs. We’re one of the few companies in the world to hold the distinct quadruple crown: Preferred Plus, Premium & Elite Partner Status with Airbnb, Vrbo, [Booking.com](http://booking.com/), and Homes and Villas by Marriott Bonvoy.

We connect with other listing sites and OTAs through direct API (we don’t rely on a separate channel manager to sync), making Hostfully one of the most stable platforms in the industry.

Hostfully’s unique pipeline view gives managers a bird’s eye view of their businesses to easily track incoming leads, unpaid deposits, upcoming check-ins and checkouts, manage teams and tasks, and automate operations. Guest communication through our Unified Inbox enhanced with InboxAI, allows managers to quickly screen and send AI-generated responses to save valuable time and ensure consistent, quality messages.

We offer direct integrations with 100+ of the industry’s leading software providers, giving you the option to pick and choose software that’s right for you. We believe that your business is unique—and so should the software used to run it.
Our onboarding process empowers managers to learn at their own speeds and styles. All customers have access to weekday Onboarding Office Hours, on-demand Hostfully University video tutorials, and 1:1 designated Onboarding Specialists, among other resources.

Please note that the set up time to import and list properties on listing sites varies. This is outside of our control. However, due to Hostfully’s Preferred Partner status with Airbnb, Vrbo, Booking.com, and Homes and Villas by Marriott Bonvoy, we can track your status and gain faster listing site assistance if an unforeseen problem happens.
Hostfully invests in and provides world-class customer support across markets and available 24/7, with dedicated specialists working whenever you are. Additionally, all customers have access to our 300+ help articles, optional instant AI support, Hostfully’s Facebook Users group, Hostfully University courses, webinars, and live office hours. Additionally, all customers with 5+ properties are matched with a dedicated Customer Success Manager who offers further guidance and a customized annual business review.

Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It is available for both iPhone & Android.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/

Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started.
Alternatively, you can check our pricing page to subscribe right away.

More answers can be found in our FAQ page.

Why Hostfully

World-class customer support

Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.

hostfully team remote work career success job opportunities

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

hostfully team remote work career success job opportunities

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

24/7​

Support with agents
all over the world

95%+

Average customer
service rating

Check out these other integrations