We are Hostfully

We strive to build connections through travel. We're starting with vacation rentals.

About us

We believe the best travel experiences are when people get closer to locals and local experiences. When that happens, people learn to cross cultural divides, gain an appreciation for their own lives, and bridge connections with those they never would have otherwise. This makes the world a better place.

We’re starting with vacation rental travel. Our software products give property managers the tools they need to automate their business, reach more customers, and deliver a 5-star guest experience.

Hostfully is a complete, end-to-end property management platform that helps vacation rental property managers increase bookings and boost revenues. By streamlining the workflow and simplifying daily operational needs of vacation rental businesses, Hostfully empowers property managers to provide 5-star hospitality at scale in an affordable, easy-to-use solution.

Our Mission

Make the most of every stay

Whether long-time property manager or first-time traveler, we help people make the most out of their travel experiences.

Company culture

We are passionate

We care deeply about the work we are doing to bring value to our customers. We are on the side of caring “too much” versus “not enough”.

Relationships matter

We believe that every relationship, whether it is with an employee, customer, partner, or investor, is a priority. We also believe this is a key market differentiator.

Customers first

We exist because of our customers. Instead of telling our customers about our products, we ask them how we can help.

Community empowerment

We strive to create a safe space that is inclusive and welcoming, where differences are celebrated and enrich the moments created by the guests of our customers.

Diversity, Equity, and Inclusion at Hostfully

At Hostfully, we celebrate diversity because we know that it sparks the brightest and most creative ideas.

We love travel and we love working with people from all around the world — customers, employees, and partners.

With open doors, we cherish people, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, or perspective. Even if you think Hamilton is overrated.

Hostfully’s Climate Action Plan

Step 1: Become Carbon Neutral – As a starting point, we are pleased to announce that starting January 2021, Hostfully is a carbon-neutral organization. This means that we are paying for carbon offsets for each of our employees and the resources that they consume. It’s a small but necessary first step for us and you can track our progress here.

Step 2: Spread the word through our products – At Hostfully we are lucky to have more than 25,000 properties in 80 countries using our software products. We are developing ways that we can encourage these customers to participate in eco-friendly programs such as buying carbon offsets for their guests or inviting their guests to pay for local or global eco-friendly initiatives. Stay tuned on the specifics which we will announce in Q2 of 2021.

Step 3: Turn on the marketing engine – You’ll be hearing more from us about what vacation rental companies can do in general to help stop climate change. And we can also do more to help our customers be loud and proud about their efforts, by making it easy to showcase what they’re doing to potential and current customers.

Hostfully is also a proud participant Tourism Declares, a global community of 279 organisations, companies and professionals working together to plan a better future for tourism.

Our team

We have a quickly growing team that has tripled in size since 2018. The co-founders are based in San Francisco and the rest of the team is spread out across the US and the rest of the globe, including Canada, France, Argentina, Poland, and Vietnam.

Margot Schmorak
Co-Founder + CEO
Margot is CEO and Co-Founder of Hostfully. She has spent her career working on community-driven products that help businesses and entrepreneurs get closer to their customers. Prior to Hostfully, Margot worked at Apple, leading marketing initiatives for the first iPhone Developer Program before joining ServiceSource (NASDAQ: SREV) where she was VP of Marketing and Strategy. In her free time, Margot is an avid traveler - she loves being in the water, eating new food, and exploring new cultures. Margot holds an MBA from University of Michigan and a BA in economics from Vassar College. She lives in San Francisco with her husband and three children who are 10, 7, and 3 years old.
David Jacoby
Co-Founder + President
David is President and Co-Founder of Hostfully. A proud Airbnb Superhost living in San Francisco, he loves welcoming guests from around the world and showing his kids the transformative experience of sharing your home with others. As a traveler, he’s couch surfed around the world, including Cairo, Lima, Jerusalem, Hanoi, and Kigali. Prior to Hostfully, David was COO at WellCall, Inc., a health coaching and corporate wellness program company, where he grew the business from its infancy until its acquisition by Health Advocate in 2012. David graduated from the Wharton School of Business.
Stephan Osmont
Co-Founder + CTO
Stephan is CTO and Co-Founder of Hostfully. Merging his passions for entrepreneurship and travel, Stephan founded Orbirental, which merged with Hostfully in 2018. Stephan started his career at Netscape along with Marc Andreesen and has 15+ years experience working as a tech and product executive at venture funded startups (Epicentric, Flite, Rixty). Prior to Hostfully, he founded Intweetiv (acquired by PostPlanner in 2014). Stephan lives in San Francisco Bay Area with his family, where he enjoys learning about beekeeping and permaculture. Stephan went to school at Sciences Po and University of Aix-Marseille, graduated in Economics, with abroad studies at the University of Wisconsin, Madison.
Eric Andersen
Senior Director of Customer Support
Eric has been in the vacation rental industry for over 3 years and led customer success for TurnKey Vacation Rentals prior to joining Hostfully. He is an avid traveler who took a year and a half break to explore South, Central and North America. Eric graduated from San Jose State University with a degree in Marketing and worked for Adobe for 6 years helping them transition to the SaaS model. He currently resides in Salt Lake City, UT where he snowboards, rock climbs and fly fishes in his spare time.
Frank Bosi
Director, Business Development
Prior to joining Hostfully, Frank spent his career in the hospitality industry, primarily focusing on continuous annual revenue growth for some of the world’s most prominent and influential hotel companies in both the corporate and luxury leisure market. Being born and raised in New York City, Frank now resides in the rapidly growing (Queen) city of Charlotte, North Carolina with his beautiful wife and two amazing children. He is an avid runner, former second degree blackbelt and CrossFit enthusiast, living the plant based lifestyle!
Roberto Cantore
Developer
Software Engineer with more than 15 years of experience. Roberto works with a wide range of programming languages. He also has worked on mobile projects created in Android as well.
Brad Cartier
Director, Marketing
Brad is the Head of Marketing at Hostfully. Brad has worked with and invested in a number of real estate technology startups, helping them build brand awareness and lasting organic traffic. Brad led marketing strategies at WeGoLook, an on-demand worker platform, until its recent acquisition. In his spare time, Brad owns several investment properties—including vacation rentals—and has been acquiring multifamily units over the past few years. Brad has also been interviewed in dozens of podcasts, radio interviews, and is a BiggerPockets contributor.
Don Ferguson
Senior Architect
Don has decades of experience in software engineering and management, with deep knowledge of Java and scalable architectures. He is a veteran of several software startups including Quintus (CRM), WebLogic (Java Middleware), Doppelganger (Teen Virtual World), and Rixty (Payments). In his spare time, he enjoys composing and playing music.
Michele Grant
Product Lead
Michele has spent her career managing products at startups and fortune 500 companies. Her professional experience spans ad serving, content management, mortgage technology, financial technology, and more. Michele has a passion for travel and grew up exploring the west coast from Mexico to Alaska. Then spent time in college traveling through Europe. She worked in New York, Paris and San Francisco. Now she lives in Marin with her family, where they enjoy the beautiful forests and beaches.
Minh An Ho
Technical Support Representative
A proactive professional with 5+ years of experience and proven knowledge of hospitality management, management software, customer service operations, Minh holds comprehensive knowledge about the vacation industry. Minh worked at Christina’s Vietnam for 5 years, which helped him master a variety of transferable skills and shaped his experience in a fast-paced startup environment.
Raul Jacoby
CFO
A CPA with more than 30 years of experience. He has worked with Fortune 500 companies (Xerox) and nonprofit organizations. Raul was a founder and CFO in a startup medical company. He has been the CFO of several other companies in all financial aspects of the organization. In addition, he has also been a consultant for many years as a “CFO for Hire” for many large and small companies whose financial records needed improvement.
Rhiana Jones
Onboarding Specialist
Rhiana has a long career in Customer Service and Onboarding for multiple SaaS companies. She loves working personally with Hostfully’s new clients to understand their needs and requirements and get them fully operational on our Hostfully system. She is based in California in the Yosemite mountains and loves working outdoors with her animals and garden.
Jordan Lackey
Director of Engineering
Jordan has been working with Java for a decade building web services and apps. He enjoys creating games, listening to music and spending time with family.
Pedro Leal
Vice President, Business Development
Originally from Brazil, Pedro brings expertise in early stage companies, IT and business development. He began his career as an IT Analyst at Accenture, before transitioning into sales and general management. Most recently, Pedro was Executive Director of Smartwash App, an on-demand car wash service in SF, Miami and Brazil, where he led operations, including sales and marketing. Pedro holds a B.A. and M.B.A. in Business from FUMEC University in Belo Horizonte-MG in Brazil, a top university in the state. Outside work, you can find Pedro hiking, playing soccer, and spending time with his wife and his loved son, Lucas. Pedro lives in San Francisco.
Mark Nelson
Lead Engineer, Product
Mark is the Lead Engineer and Head of Product for the Guidebook Platform at Hostfully. He enjoys leveraging his full-stack developer background to build things on the internet that make everyday things easier and more accessible for people. A startup veteran, he has held senior roles at Sparked.com and Proven.com, helping ideate, develop, and build numerous products from infancy to production. Mark currently lives in Albuquerque with his wife and sons, and loves gaming, olympic weightlifting, and playing with his dachshund, Poppy.
Truyen Nguyen
Director, Business Development & Asia Pacific Lead
Truyen moved to Vietnam shortly after his graduation and has devoted his career to the development of trans-pacific transactions to contribute to economic development and growth of the emerging market. Prior to joining Hostfully, Truyen was leading Business Development for Christina’s, Vietnam’s largest short-term rental management and property management technology company, with a team of 500 employees and 500+ properties across 6 city’s. Truyen resides with his wife and 2 cats in one of the fastest growing markets in Asia, Ho Chi Minh City. Outside of work, Truyen is a passionate pianist, a former German national league pool player and an active vacation rental manager with multiple properties across Vietnam.
Rodrigo Piris
Operations Manager
Rodrigo brings several years of experience from the travel industry as well as a corporate wellness company, where he worked in customer service and support. He was Sales Supervisor at a travel agency in Paraguay, then moved to the United States to pursue his studies. At WellCall, a corporate wellness company, Rodrigo worked on client implementation and onboarding. There, he made sure that client websites were set up seamlessly and that users had access to products and services offered online. Rodrigo holds a Masters in Business Administration from Golden Gate University. He is a fitness enthusiast, a former major league volleyball player, and a passionate cyclist. He lives in San Francisco with his partner and their dog.
Duc Tu Quang
Technical Support Representative
Duc has spent most of his career in the hospitality industry, wearing multiple hats (and helmets) like motorbike tour-guide, property manager, host trainer and QC, revenue management, accommodation operation, and more, all at Christina’s Vietnam and its sister company Onetrip, the fastest growing hospitality startup in the country. Duc is based in Ho Chi Minh City, Vietnam with his family and 6 bossy cats. Outside of work, he is an avid bike lover, a reader, and a jogging enthusiast.
Cédric Raudin
Lead Front-End Architect
Cedric is a Senior Developer at Hostfully. A global nomad, Cedric currently lives in Tokyo, Japan, but has also lived in Vancouver, Montreal, France, and San Francisco. It was in the Bay Area that Cedric joined the Orbirental, staying with the team during the merger with Hostfully. Prior to working at Hostfully, Cedric worked at Net-Com. Cedric graduated from the SUPINFO International Institute of Information Technology with a Master’s degree in Computer Science (2013).
Colter Robinson
Director, Business Development
Colter is Director of Business Development at Hostfully. Living, and having grown up in Aspen, CO, Colter brings a passion for the hospitality/travel industry, and has combined this passion with his prior experience at several technology companies. Colter has spent much of his career in IT sales and operations for early stage technology companies. He began as a Sales Development Rep and Campus Operations Manager for Tapingo, a mobile food ordering platform that was eventually acquired by Grubhub. Most recently, Colter was doing Business Development for Vacasa, a vacation rental management company operating around the globe. Colter holds a B.A. in Psychology from the University of Colorado, a place he still very much enjoys. Outside of work, you can expect to find Colter on the ski mountain, hiking, spending time with friends and family, or traveling!
Shruti Sankhe
QA Lead
Shruti has been an active part of software engineering teams of new and leading businesses. Her experience spans across e-commerce, marketing and banking domains. Shruti holds a Master’s degree in Software Engineering. She stays in San Francisco Bay Area, likes to go on moderate hikes and unanticipated food adventures.
Nguyen Le Thien
Technical Support Representative
Thien has spent more than 5 years working in the tourism industry. Starting at being a Motorbike tour guide for Onetrip Adventures, then he worked for several tour companies for 3 years. Recently spent half year working for an OTA named Traveloka -a leading Southeast Asia online travel company that provides a wide range of travel needs in one platform and two years for TUI Group – the world’s leading tourism group with the broad portfolio gathered under the Group umbrella consists of reliable tour operators, travel agencies and leading online portals, five airlines with around 150 aircraft, hotels, and cruises. Customer service mindset. Outside of work, he likes to play instruments, doing exercises, and traveling.