Top class hospitality requires a guidebook
Make happier guests with Hostfully Guidebooks
Deliver a 5-star experience enhanced by local recommendations.
Hostfully Guidebooks help you share key information your guests need for a pleasant stay. Send directions to your property, check-in info, wifi, how-to guides, and local recommendations without any extra effort. It’s easy, quick, and error free.
Our Digital Guidebook is a mini, mobile-first website with a big impact. There’s no app to download. Guests reach the information they need by clicking on a simple link and getting the information they need.
Our Digital Guidebook is a mini, mobile-first website with a big impact. There’s no app to download. Guests reach the information they need by clicking on a simple link and getting the information they need.
You’ll enjoy these benefits:
- Stop answering repetitive questions.
- Make more money by recommending tours and activities or upselling
- Enable Self-check-in, including optional auto-generated PIN codes for door locks
- Earn more 5* reviews and repeat guests!
34,762
Guidebooks made
463,626
Custom recommendations
80
Countries
Curious about the impact a Hostfully Digital Guidebook will make on your vacation rental? Take just a minute to try our Guidebook ROI calculator.
Trusted by
Guidebook features
Guidebooks are created by you with your guests in mind, to ensure convenience, ease-of-use, and added value.
Easy Content Creation
AI Itinerary Planner
Referral Revenue
Upsell Services
Optimized For Any Device
Multimedia Support
Custom Branding
Any Language (Almost)
Customize the guidebook to reflect the branding of your business. You can easily upload a logo and play around with colors and categories.
Custom branding
Customize the guidebook to reflect the branding of your business. You can easily upload a logo and play around with colors and categories.
Multimedia support
Add images, videos, and embed Google Maps to enhance the experience and make the guidebook more attractive to your guests.
Optimized for any device
No app to download. Share your guidebook via PDF, QR code or unique link that opens on any device. Even print if you wish.
Easy content creation
Create a new guidebook in just a minute. The Guidebook Wizard helps you pull in important information without any hassle.
Referral revenue
Easy button for passive income. Recommend local tours, guides, and entrance tickets to guests through Viator and earn 8% of every purchase.
Upsell services
Make more money by offering guests upgrades & additional services: early check-ins, mid-stay cleaning, airport pickups, in-home chef, and more.
Any language (almost)
Communicate more easily with your guests by having your guidebook automatically translated to 16+ languages including (but not limited to) English, French, German, Arabic and Vietnamese.
Building the perfect guidebook is easy!
The digital guidebook revolutionizes the printed welcome books of the past. With everything in one place, you’ll be more efficient at running your business.
Before check-in
- Differentiate your listing by showcasing the highlights that make your property and location unique
- Share detailed directions to your location through various means of transport
- Show the guest how to check-in
- Share house rules; the dos and don’ts while at your property
- Upsell additional services you may have: early check-in, transportation to your property from the airport, additional bedding & towels, etc.
Remember that your relationship with the guest starts way before they arrive at the location.
During the stay
- Provide essential information: wifi, how-to guides for appliances, service requests, accepting packages.
- Teach how to use the local transportation to get to places of importance.
- Share essentials in the area: hospitals & pharmacies, ATMs & banks, currency exchanges, gyms, grocery stores & convenience shops.
- Recommend things to do, places to visit, and restaurants to eat in the area
- Share discount codes & vouchers to your favorite places. Support small businesses in the area
- Upsell additional services: mid-stay cleaning, tours around the city, etc.
Easy check-out
- Share check-out times and detailed instructions.
- Upsell additional services, like late check-out, transportation to the airport.
- Smoothly ask for a review and provide ways the guest can leave them.
Guidebook examples
Take a look at these examples that harness the power of Hostfully Digital Guidebooks to boost the guest experience, eliminate repetitive tasks, and create new revenue streams.
Our customers say it best
Hear from clients why they love using Hostfully
Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.
Austin P, Turquoise Antler Short Term Rentals
Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.
Jasper Ribbers, Overnight Success
Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.
Erin T, Finish Line Properties
We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.
Nick Halverson, OSA Property Management
Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!
Robin Craigen, Moving Mountains
FAQs
About Hostfully's Digital Guidebooks
With Hostfully’s Digital Guidebooks, you’re able to communicate everything a guest needs to know from check-in to check-out about your property, and even provide local recommendations. They’re easy to build & manage, and require no technical expertise at all. When sharing, you can either print, download the PDF version, or provide a simple link to your guest that is optimized to be opened on any device or browse. You can also upsell your extra services and create more revenue streams for your business.
Curious about the impact a Hostfully Digital Guidebook will make on your vacation rental? Take just a minute to try our Guidebook ROI calculator.
Curious about the impact a Hostfully Digital Guidebook will make on your vacation rental? Take just a minute to try our Guidebook ROI calculator.
Everything about your property the guest should know! How to check-in, where to find certain amenities, how the laundry machine or the hot tub works..it’s endless, really. You can also add as many local recommendations as you want. Your favorite cafes or restaurants, tours your guests can sign up for, places to visit, things to experience, and more. You can also add gift cards or vouchers, simultaneously supporting small businesses in your area.
Beyond this, you can also upsell your own services. Do you offer pick up/drop off? Great! Add that in. How about mid-stay cleaning? Awesome. Add that in too. With upselling, you can create additional revenue streams, which helps you increase your profits while also providing a 5* experience to your guests.
For some live examples of awesome guidebooks created, click here.
Beyond this, you can also upsell your own services. Do you offer pick up/drop off? Great! Add that in. How about mid-stay cleaning? Awesome. Add that in too. With upselling, you can create additional revenue streams, which helps you increase your profits while also providing a 5* experience to your guests.
For some live examples of awesome guidebooks created, click here.
Of course! We have free live demos happening weekly for our Digital Guidebooks. Visit this link to register now and have a fun chat with our team: https://app.livestorm.co/hostfully/liveguidebook
Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Yes! You can create a single guidebook for free. The paid version comes with more features, however. You can click here to start creating your free guidebook.
The only additional fee is if you decide to use our Guidebook Marketplace to upsell your services. In this case, there is a 1% Stripe fee.
Yes, you may! We give you the total flexibility to cancel at any time. And no, there are no cancellation fees.
Our team won’t be building the full guidebook for you, however, yes they will take you through the process, step by step and then let you get creative. However, our Quick Start Wizard is quite helpful too and with the help of that you’ll have a new guidebook in no time!
More answers can be found in our FAQ page.
Why Hostfully
World-class customer support
Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.
A company with a purpose
We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.
We share our insight and knowledge
Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.
Achievements
Still not convinced?
At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?
Still not convinced?
At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?
We've got your back.
Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.
Or visit our support page.
24/7
Support with agents
all over the world
95%+
Average customer
service rating
