Pre-Arrival Forms

Ask the right questions, provide the best stay

Collect the necessary information from your guests without annoying or overwhelming them.

By submitting, you agree to receive email, phone, and SMS communications from Hostfully about your demo and follow-ups. Msg & data rates may apply. Reply STOP to opt out or HELP for help.

Seamlessly capture guest info

Send a pre-arrival form after a guest's payment is paid in full, or create a custom template and trigger to collect necessary information from guests.

Send reminders

If a guest hasn’t completed a pre-arrival form, send a reminder right through Hostfully.

Email notification

Receive notifications when guests submit their info, ensuring you don’t miss any paperwork.

Color-coded status views

Easily see which guests have submitted their forms and which haven’t with our color-coded indicators.

What people are saying about Hostfully

“Hostfully is an exceptional property management platform that empowers hosts to manage their own properties without the time commitment typically required of a traditional property manager. Its automation features are incredibly robust, and I especially appreciate how seamlessly it integrates with booking channels and the external tools needed to manage a property efficiently. Their onboarding team (especially Kana Gordon) and customer support is first in class.”

Honey Hive Stays

trustpilot

“We started with 2 properties and will soon have over 20. Stability is great, support is great, and there is a large number of integrations to 3rd parties. Additionally, there is a lot of automation that Hostfully enables. The value is tremendous. We did look at a number of other PMS systems and glad we picked hostfully.”

Alex L.

capterra

“Expansion is very replicable. Once you identify the buildings, everything can be staged and listed in bulk. We’ve built the infrastructure to do that efficiently through Hostfully. It’s what made our growth possible.”

Yossi Schwarz Properties by Preston

“Very easy to understand and so much support!
We love that we can check on our reservations from all our platforms in one spot. It makes managing everything so much easier. We highly recommend Hostfully to anyone that has multiple properties and booking sites.”

Eunice Padilla

trustpilot

“We tested seven platforms before landing on Hostfully. As a systems-focused COO, I’ve found it incredibly efficient and scalable. It's grown with us from 2 to 20 properties and the support team is world-class.”

Madeleine Raiford-Holland

“Fast, Modern Software with Outstanding Support”

Maxwell H.

Frequently asked questions

A pre-arrival form lets you collect key guest information automatically before check-in like arrival times, ID verification, signed rental agreements, or special requests). With Hostfully, you can send these forms automatically once payment is complete, saving hours of manual follow-up. This ensures every guest is properly prepared, and you have everything needed to deliver a seamless check-in and an exceptional stay.

Automating pre-arrival forms removes friction from the guest journey. Instead of manually collecting details over email or phone, everything happens automatically: forms are sent, reminders go out, and you’re notified when responses come in. This process makes check-ins faster, reduces confusion, and helps guests feel cared for from the very first interaction.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

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