Pre-Arrival Forms for Vacation Rental Guests

Ask the right questions, provide the best stay

Collect the necessary information from your guests without annoying or overwhelming them.

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Seamlessly capture guest info

Send a pre-arrival form after a guest's payment is paid in full, or create a custom template and trigger to collect necessary information from guests.

Send reminders

If a guest hasn’t completed a pre-arrival form, send a reminder right through Hostfully.

Email notification

Receive notifications when guests submit their info, ensuring you don’t miss any paperwork.

Color-coded status views

Easily see which guests have submitted their forms and which haven’t with our color-coded indicators.

What people are saying about Hostfully

“It is much easier to run from a mobile device than our previous system.”

Jennifer

capterra

“Easy to set up and then you get a URL to add to your property.”

Jose

capterra

“Thank you for creating such a user-friendly platform and for centralizing guest reservations from multiple booking sites in one place. It saves me so much time. It saves me so much time not having to log into Airbnb, Booking.com, VRBO, and others individually. Hostfully has truly made managing reservations much easier.”

Erin

trustpilot

“FRB Rentals wouldn't be what it is today without Hostfully. The PMP that keeps on giving! Love the one place to rule them all approach. The ability to create all our FRB Rentals listings in once place, manage pricing and bookings and push it out to direct bookings as well as the OTAs (Airbnb, VRBO, etc.) is so central to a successful Short Term Rentals business.”

Rich D. FRB Rentals

capterra

“Hostfully has completely eliminated double bookings for me. That’s the single biggest relief.”

Amanda Osborn Dell Collective

“Hostfully stands out for their exceptional service, forward-thinking team, and constant focus on what operators actually need. They are building with the future in mind, and it shows in every interaction.”

Alex & Annie

Frequently asked questions

A pre-arrival form lets you collect key guest information automatically before check-in like arrival times, ID verification, signed rental agreements, or special requests). With Hostfully, you can send these forms automatically once payment is complete, saving hours of manual follow-up. This ensures every guest is properly prepared, and you have everything needed to deliver a seamless check-in and an exceptional stay.

Automating pre-arrival forms removes friction from the guest journey. Instead of manually collecting details over email or phone, everything happens automatically: forms are sent, reminders go out, and you’re notified when responses come in. This process makes check-ins faster, reduces confusion, and helps guests feel cared for from the very first interaction.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

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