User Permissions

Empower your team, optimize your oversight

Provide your team with the tools they need to be able to manage effortlessly and independently.

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4 roles, 1 system

Hostfully’s four built-in user roles (Property Manager, Booking Agent, Property Sales Manager, Associate) offer varying permission levels, so you can keep operations secure, organized, and running efficiently, all within one platform.

The right information for the right user

Grant different team members access to various areas of the system, sharing just the information they need, without giving them anything they don’t.

Better coordination, maximum efficiency

With user permissions, team members can see their duties for each booking, coordinate their activities and complete all tasks within a time frame

Easy employee oversight

Protect your company by tracking employee updates to ensure they’re staying on top of their jobs.

What people are saying about Hostfully

“The chat support is great helping navigate situations as they come up! I also like having the app for convenience.”

Debbie T

“Hostfully is simply the best in its field from the running of your hospitality business to the helpdesk support you simply cant beat them in anything.”

Asif

trustpilot

“Hostfully has been a great solution thanks to its strong integrations and multi-channel support, which make managing listings much easier. I use the software every single day, and it’s incredibly effective whether you’re managing just one property or a growing portfolio. The automations and guest-communication features save us a ton of time, and their customer support is consistently responsive and helpful. The platform scales well as we grow and offers a clean, modern user experience. I recommend Hostfully to all of my clients because it has truly become an essential part of our operations.”

G2 User

“We tested seven platforms before landing on Hostfully. As a systems-focused COO, I’ve found it incredibly efficient and scalable. It's grown with us from 2 to 20 properties and the support team is world-class.”

Madeleine Raiford-Holland

“I have been working with Hostfully for a few months now, and I am extremely impressed with their support. They are always ready to assist in every way possible, ensuring a smooth and efficient experience. The best part is that they continually add so many integrations and AI for messages—it's just amazing!”

Michael H

“We started with 2 properties and will soon have over 20. Stability is great, support is great, and there is a large number of integrations to 3rd parties. Additionally, there is a lot of automation that Hostfully enables. The value is tremendous. We did look at a number of other PMS systems and glad we picked hostfully.”

Alex L.

capterra

Frequently asked questions

Hostfully’s User Permissions give you full control over who sees and edits what within your PMS. By assigning specific roles to team members, you can limit access to sensitive data, reduce mistakes, and empower your staff to manage their responsibilities independently. This creates a more secure, efficient, and scalable operation without the need for constant oversight.

Hostfully’s system tracks every change made within the platform, giving you full visibility into who did what and when. This audit trail ensures your team remains accountable, reduces the risk of accidental edits, and provides peace of mind that your data and bookings are secure at all times.

Hostfully includes four pre-defined roles: Property Manager, Booking Agent, Property Sales Manager, and Associate. You can learn all about them here.

Yes. You can easily grant or restrict system access based on each team member’s responsibilities. This means your cleaning crew, co-hosts, or marketing staff will only see the information relevant to their role, keeping sensitive details like guest data or owner financials protected. It’s an effortless way to improve focus and maintain privacy across your business.

Absolutely. The User Permissions feature is designed to scale as your business grows. Whether you’re managing a small group of co-hosts or an enterprise-level operation, you can easily organize multiple users, maintain oversight, and keep your workflows efficient. By defining roles and setting boundaries, large teams can collaborate smoothly without confusion or overlap.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

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