User Permissions

Empower your team, optimize your oversight

Provide your team with the tools they need to be able to manage effortlessly and independently.

By submitting, you agree to receive email, phone, and SMS communications from Hostfully about your demo and follow-ups. Msg & data rates may apply. Msg Frequency may vary. Reply STOP to opt out or HELP for help. Privacy Policy.

4 roles, 1 system

Hostfully’s four built-in user roles (Property Manager, Booking Agent, Property Sales Manager, Associate) offer varying permission levels, so you can keep operations secure, organized, and running efficiently, all within one platform.

The right information for the right user

Grant different team members access to various areas of the system, sharing just the information they need, without giving them anything they don’t.

Better coordination, maximum efficiency

With user permissions, team members can see their duties for each booking, coordinate their activities and complete all tasks within a time frame

Easy employee oversight

Protect your company by tracking employee updates to ensure they’re staying on top of their jobs.

What people are saying about Hostfully

“Hostfully has been a consistently strong partner in my short-term rental operations. What really makes the experience great is how well the platform brings everything together: strong integrations, reliable multi-channel support, and automations that genuinely save time every single day. Their customer support team is another major highlight.”

Sara Hug

trustpilot

“Fantastic onboarding process. The software is very extensive but still feels simple to use once you figure it out. Their customer support is responsive and very helpful.”

Seth W

“Fast, Modern Software with Outstanding Support”

Maxwell H.

“Intuitive, Customizable, and Outstanding Support—Best PMS Experience Yet
It is intuitive and user friendly. Customer support is excellent and comes in many different forms AI, in person chat, online video calls etc. The ability to customise financial reports is invaluable for someone managing other peoples' properties and saves a huge amount of time compared to previous spreadsheet experiences. I have tried 3 previous PMS softwares but this has been the best experience by far.”

David L.

“It is much easier to run from a mobile device than our previous system.”

Jennifer

capterra

“Switching to Hostfully allowed me to list all the properties on Airbnb, Vrbo, and Booking.com. Before, it just wasn’t feasible to do that given the manual effort required to prevent double bookings.”

Nick Halverson OSA Property Management

Frequently asked questions

Hostfully’s User Permissions give you full control over who sees and edits what within your PMS. By assigning specific roles to team members, you can limit access to sensitive data, reduce mistakes, and empower your staff to manage their responsibilities independently. This creates a more secure, efficient, and scalable operation without the need for constant oversight.

Hostfully’s system tracks every change made within the platform, giving you full visibility into who did what and when. This audit trail ensures your team remains accountable, reduces the risk of accidental edits, and provides peace of mind that your data and bookings are secure at all times.

Hostfully includes four pre-defined roles: Property Manager, Booking Agent, Property Sales Manager, and Associate. You can learn all about them here.

Yes. You can easily grant or restrict system access based on each team member’s responsibilities. This means your cleaning crew, co-hosts, or marketing staff will only see the information relevant to their role, keeping sensitive details like guest data or owner financials protected. It’s an effortless way to improve focus and maintain privacy across your business.

Absolutely. The User Permissions feature is designed to scale as your business grows. Whether you’re managing a small group of co-hosts or an enterprise-level operation, you can easily organize multiple users, maintain oversight, and keep your workflows efficient. By defining roles and setting boundaries, large teams can collaborate smoothly without confusion or overlap.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

A complete suite of tools for short-term rental property management.

150+ integrations
with the very best software partners

From cleaning to task management, from payment processing to dynamic pricing, we partner with industry-leading software providers for smooth operations and unlimited possibilities.

Explore our integrations