User Permissions

Empower your team, optimize your oversight

Provide your team with the tools they need to be able to manage effortlessly and independently.

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4 roles, 1 system

Hostfully’s four built-in user roles (Property Manager, Booking Agent, Property Sales Manager, Associate) offer varying permission levels, so you can keep operations secure, organized, and running efficiently, all within one platform.

The right information for the right user

Grant different team members access to various areas of the system, sharing just the information they need, without giving them anything they don’t.

Better coordination, maximum efficiency

With user permissions, team members can see their duties for each booking, coordinate their activities and complete all tasks within a time frame

Easy employee oversight

Protect your company by tracking employee updates to ensure they’re staying on top of their jobs.

What people are saying about Hostfully

★ ★ ★ ★ ★

“"Game Changer. Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort. 10/10🎉🙏.”
—Tony H. (Capterra)”

Tony H.

capterra

★ ★ ★ ★ ★

“The platform itself is intuitive and powerful, but what really made the difference was the quality of service.”

Maria Kelaiditi

★ ★ ★ ★ ★

“Hostfully is one of the reasons why 50% of my bookings are direct through my website.”

Ruth

★ ★ ★ ★ ★

““Hostfully is an exceptional property management platform that empowers hosts to manage their own properties without the time commitment typically required of a traditional property manager. Its automation features are incredibly robust, and I especially appreciate how seamlessly it integrates with booking channels and the external tools needed to manage a property efficiently. Their onboarding team (especially Kana Gordon) and customer support is first in class.”
—Honey Hive Stays (Trustpilot)”

Honey Hive Stays

trustpilot

★ ★ ★ ★ ★

“Super easy to use and send out to guests.”

Laura

capterra

★ ★ ★ ★ ★

“"Made managing Short Term Rentals a breeze!
We were looking for a PMS that would be easy to implement, integrate with all of our booking platforms (AirBnB, VRBO, Booking.com) and be cost-effective. We looked at three different PMS's before choosing Hostfully and we haven't regretted it for a minute! My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she wants. I love the customer support and the response to questions/issues. Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what amounts to one night's booking per month!
Highly recommend for anyone with one or more properties.”
—Michael R (Capterra)”

Michael R.

capterra

Frequently asked questions

Hostfully’s User Permissions give you full control over who sees and edits what within your PMS. By assigning specific roles to team members, you can limit access to sensitive data, reduce mistakes, and empower your staff to manage their responsibilities independently. This creates a more secure, efficient, and scalable operation without the need for constant oversight.

Hostfully’s system tracks every change made within the platform, giving you full visibility into who did what and when. This audit trail ensures your team remains accountable, reduces the risk of accidental edits, and provides peace of mind that your data and bookings are secure at all times.

There are 4: Manager, Booking Agent, Property Sales Manager, and Associate. You can learn all about them here.

Yes. You can easily grant or restrict system access based on each team member’s responsibilities. This means your cleaning crew, co-hosts, or marketing staff will only see the information relevant to their role, keeping sensitive details like guest data or owner financials protected. It’s an effortless way to improve focus and maintain privacy across your business.

Absolutely. The User Permissions feature is designed to scale as your business grows. Whether you’re managing a small group of co-hosts or an enterprise-level operation, you can easily organize multiple users, maintain oversight, and keep your workflows efficient. By defining roles and setting boundaries, large teams can collaborate smoothly without confusion or overlap.

Yes. You can book a free personalized demo to see how User Permissions improve efficiency, accountability, and security in real-time. During the demo, our team can walk you through practical examples of how property managers use this feature to streamline operations and protect their business. If you prefer, you can also watch a pre-recorded PMS demo at your convenience.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

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