All-access for all guests

Optimized for any device (mobile, desktop, print, and voice) for a great guest experience.

Unique links, downloadable PDFs, no app

Hostfully Digital Guidebooks are easy to share with unique private links and QR codes. And if your guest prefers to unplug or won’t have service, they can download a PDF version to get guidance on the go. No app required.

And you can even extend your guidebook content to make it available through an Amazon Echo or Google Home device. Alexa or Google will provide details like your house rules and your expert local knowledge in an interactive voice conversation. Guests can even check out using Hostfully’s voice integration.

Feature benefits:

Hassle-free, app-free experience for your guests
Optimized for all desktop and mobile devices
Easy PDF downloads make guidebooks viewable offline
Makes it easier for you to implement self check-in and check-out

Quick Overview

Available with

Free plan
Paid subscription

The guidebook platform uses the most up-to-date design standards from Google’s Material Design Framework.

Trusted by

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vacation rental short term rental guest experience

Guidebook example

Voice-activated concierge

With Hostfully’s Virtual Concierge Service integration, guests can ask Alexa devices any property-related information as well as recommendations. Here’s how Jeff of Summit Vacations offers virtual concierge perks to guests.

Unlock your potential with Hostfully’s Digital Guidebooks

Easy to use

No technical skills required to build, manage, and use.

Free. FOREVER.

You can create one guidebook for the low low price of $0.

Anytime, Anywhere, Any Device

Fully responsive on desktop, mobile and tablet.

More revenue streams

Guidebook features allow you to upsell or make referral revenue.

GDPR compliant

Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.

Multilingual

There are currently 16 languages supported including (but not limited to) English, French, German, Arabic and Vietnamese.

Customer support

The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week.

Community support

Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.

Expert knowledge

We know hospitality and technology inside and out, and we love sharing our knowledge with you.

* No credit card details required

Our customers say it best

Hear from clients why they love using Hostfully

Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.

Austin P, Turquoise Antler Short Term Rentals

Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.

Jasper Ribbers, Overnight Success

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Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.

Erin T, Finish Line Properties

hostfully property management testimonial review

We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.

Nick Halverson, OSA Property Management

Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!

Robin Craigen, Moving Mountains

Hostfully is a winner in my book. It's easy to use - everything is straightforward and intuitive, saving me time and hassle. The support team is also fantastic. They're quick to respond and always ready to assist, ensuring that any issues are resolved promptly. If you're looking for a hassle-free solution that delivers results, Hostfully is the way to go.

Michele Poirier

FAQs

About Hostfully's Digital Guidebooks

Can I get a printed version of my guidebook?

Yes, we have partnered with Blurb to provide a way to print a high-quality version of your guidebook. You can follow the instructions here.

However, we do recommend that you strive to keep everything digital. Printed guidebooks are difficult to update and are not environmentally sustainable.

How can a digital guidebook benefit me?

With Hostfully’s Digital Guidebooks, you’re able to communicate everything a guest needs to know from check-in to check-out about your property, and even provide local recommendations. They’re easy to build & manage, and require no technical expertise at all. When sharing, you can either print, download the PDF version, or provide a simple private link to your guest that is optimized to be opened on any device or browse. You can also upsell your extra services and create more revenue streams for your business.

What can I include in the digital guidebook?

Everything about your property the guest should know! How to check-in, where to find certain amenities, how the laundry machine or the hot tub works..it’s endless, really. You can also add as many local recommendations as you want. Your favorite cafes or restaurants, tours your guests can sign up for, places to visit, things to experience, and more. You can also add gift cards or vouchers, simultaneously supporting small businesses in your area.

Beyond this, you can also upsell your own services. Do you offer pick up/drop off? Great! Add that in. How about mid-stay cleaning? Awesome. Add that in too. With upselling, you can create additional revenue streams, which helps you increase your profits while also providing a 5* experience to your guests.

For some live examples of awesome guidebooks created, click here.

Do you have any product demos I can watch and learn more from?

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/

Alternatively, we also have a pre-recorded demo you can check out here.

Is there a free version?

Yes! You can create a single guidebook for free. The paid version comes with more features, however. You can click here to start creating your free guidebook.

More answers can be found in our FAQ page.

Why Hostfully

World-class customer support

Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Achievements

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

Or visit our support page.