Take a look at real examples of short-term and vacation rental managers harnessing the power of Hostfully Digital Guidebooks to boost the guest experience, eliminate repetitive tasks, and create new revenue streams.
Ready to push your company’s branding even further? You can change the colors of your guidebooks to match that of your company’s branding. Uniform branding is a great way to attract repeat business; guests that feel they’re in the hands of a professional host are more likely to come back. See how Shirley and Mark of Cuevas Helena Holidays branded their digital guidebooks.
Want to skip greeting guests and implement self-check-in? With digital guidebooks you can leave detailed transportation and self-check-in instructions, complete with pictures, videos and even directions in Google Maps. Here’s how Yann of Mtl Vacation Rentals implemented self-check-in and provides detailed transportation instructions.
The last thing guests want at check-in is to get an earful on house rules or a PhD-level course on how to use the washing machine. So why not let the digital guidebook do the talking? Here’s how Laurent of Auntie Belham’s conveys important property information to guests.
A picture is worth a thousand words, and a video a thousand more. With Hostfully digital guidebooks, you can leave detailed instructions or recommendations in video format! Here’s how Pedro uses videos to woo guests.
Hosts that attract guests from non-English markets can offer digital guidebooks in multiple languages. Just upload your translations and Hostfully takes care of the rest. Here’s how Tara of Heart of Cape Cod caters to guests in 5 different languages.
You’ve worked hard to set up a clean and comfortable property. You then spent all that money and energy to acquire bookings. Now that the guests are here, why not create additional revenue streams through the Hostfully Marketplace? Here’s how Lori of Take Me To Myrtle Beach offers experiences and services to guests to generate more revenue.
Hostfully Digital Guidebooks come preloaded with categories. But that’s just a start. Create custom categories to reflect the uniqueness of your property. See how SwissHut created unique categories.
Hostfully digital guidebooks are delivered to guests via a simple, mobile-friendly website link. Guests don’t have to download an app or file. Just click on the link and the guidebook loads on iOS, Android and all standard desktop browsers.
By going digital, hosts don’t have to worry about disinfecting unsanitary printed guidebooks. Once they click on the link, the device guests carry with them contains all the information needed for an experience-rich stay.
Through secured guidebooks, your guest will have access to a unique guidebook that is customized with their name, check-in and check-out dates. The Hostfully PMS can also generate door codes for smart locks that are only valid for the reservation’s duration.
If you already have a large portfolio of properties, setting up Hostfully Digital Guidebooks can be done at scale. Create a template with basic check-in information, directions, branding, and recommendations. Then use that template and fine-tune each guidebook for individual properties. Note: the following case study shows how a property management company creates 345 guidebooks in under a week.
In any business, it’s 3x cheaper to get repeat customers than to attract new ones. It’s no different in the vacation rental and short-term industries. Hostfully Digital Guidebooks can be configured to capture guest information, including email. Over time, hosts and managers will have an email list of satisfied guests which they can recontact for repeat business.