vacation rental management software guest communication

The first AI property manager

Hostfully allows users to easily turn on and off integrations with 3rd party softwares that are extremely useful tools for running a full service property management business with streamlined operations, marketing, guest services, automation, reporting, options to create direct bookings sites, and more.
Spencer W., The Wampole Group Inc.

Besty AI

Besty is a revenue generation tool AND your personal chatbot that uses the latest artificial intelligence technology to answer all of your guests’ questions in a natural and very human-like way. 2 click setup, 14 day free trial, no credit card required.

How Hostfully's integration with Besty AI will benefit you:

  • Works 24/7
  • Auto-respond and save valuable time spent writing messages to your guests
  • Reduce manual errors
  • Unlock more revenue by filling more gap nights
  • Prevent negative feedback from your guests

Get to know Besty AI

Autonomous learning

Besty automatically scans all chat history per listing, and all your Hostfully PMS data without you ever having to update information or manually copy-paste info. Anytime you answer a question that Besty didn’t know how to respond to, it auto-saves the response for next time to get smarter every day. Besty can also match your voice & tone in any language.

Full control

Hosts can choose between handing the keys over to AI to handle all guest messaging on autopilot 24/7 or when you’re out of office, or leverage Draft Mode to edit and approve responses generated by Besty’s AI engine.

No third party inbox

Besty’s chrome extension puts the message drafts directly in the Hostfully inbox to keep your workflow exactly the same.

Mobile app

The Besty team has designed an iOS/Android mobile chat app so hosts can review and send Besty drafts on the go.

Centralized knowledge base

Besty automatically builds a centralized hub for each listing to showcase everything it knows and uses to respond to guests. You can also add supplemental data that you’d like Besty to remember via the Host Notes feature. If you stop using Besty, you can save and export this data anytime for your communications team to reference in the future.

Fill gap nights

Besty also finds gap days between bookings and proactively reaches out to guests to modify their reservations with a discount. On average, this generates 1.2 extra bookings per month per listing.


About Besty AI

Whether you manage 2 or 200+ listings, Besty is designed to dramatically reduce operational costs and time spent messaging guests, while maximizing revenue via our smart automations.
Try it for free and you be the judge! The Besty team has over a decade of experience in AI engineering, as well as practical experience growing an STR management business to 35+ listings in under a year. They’re also backed by industry leading AI researchers, learn more about them here:
Yes, iOS & Android compatible mobile apps to use Besty on the go.
Anytime you make a change to a listing in the Hostfully PMS, respond to a guest message, or add any additional information via Besty Host Notes, it’ll automatically resync without having to lift a finger.
Pricing is calculated on a per-listing basis. Go to to get a custom quote.
Free trial users have access to all the same features as the paid plans. You can enable as many listings as you want throughout the trial, completely free of charge.

About Hostfully's Property Management Platform

Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience.

The Property Management Platform lets you automate and simplify the complex management tasks of running a vacation rental. With award-winning and industry-leading features such as a channel manager, central calendar, unified inbox, triggers and templates for automated communication, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.

Hostfully provides premium channel distribution to over 17 booking platforms and OTAs. We are one of the few companies in the world to hold Preferred Partner Status with the top three booking platforms for vacation rentals: Airbnb, VRBO, and We connect with other listing sites and OTAs through direct API (we don’t rely on a separate manager to sync). This makes Hostfully one of the most stable channel management providers in the industry.

Hostfully’s unique pipeline view gives managers a birds eye view of the business. Easily track incoming leads, unpaid deposits, upcoming check-ins and check-outs, and operations. From the same screen, assign tasks to team members with just a few clicks.

Hostfully offers the most flexibility to use third-party vacation rental software. We have direct integrations with the industry’s leading software providers, giving you the option to pick and choose software that’s right for you. Each business is unique, and so should the software used to run it.

Hostfully invests in and provides world-class customer service. Our 1:1 onboarding sessions limit downtime or disruptions to your operations. Afterwards, we have regular check-ins with our Customer Success Team. And if you’re ever stuck, we offer 200+ help articles and chat or email access to our 24/7 in-house Customer Support Team.

You can check out our reviews here:
Every new customer of our Property Management Platform receives step-by-step instructions and a dedicated Onboarding Specialist to support you for your first 45 days. After you complete an initial assignment to get you started and attend a group call, your Onboarding Specialist will set up the first of your 1:1 one-hour personalized calls.* During your onboarding, Hostfully will help you set up your properties, configure listing sites and OTAs, show you how to automate processes with templates and triggers, and get started with pricing.

Please note that the set up time to import and list properties on listing sites varies. Some take under 24 hours, while others take up to two weeks or longer. This is outside any software company’s control. However, due to Hostfully’s preferred partner status with Airbnb, Vrbo, and, we can track your status progress and get faster access if an unforeseen problem happens.

After your 1:1 calls, additional onboarding services can be purchased for $150 per hour.

*All plans include at least 2 x 1:1 calls. See plans for details.
Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It is available for both iPhone & Android.
Of course! We have free live demos happening weekly for our Property Management Platform. Visit this link to register now and have a fun chat with our team:

Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Yay! We’re so excited you’re ready to come try us out. We don’t offer free trials, however we do offer a free one-on-one personalized software demo where you can see exactly how Hostfully will be of benefit to you. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.
Hostfully customer support is available 24 hours a day, 7 days a week.
More answers can be found in our FAQ page.

Why Hostfully

World-class customer support

Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.

hostfully team remote work career success job opportunities

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

hostfully team remote work career success job opportunities

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email ( or click the button below to start chatting now.


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