We're here for you.
The Onboarding Team has members available between 9AM through 5PM (EST), Monday to Friday. We do not have Onboarding team members available outside of these hours for onboarding calls.
After signing up, you can expect to receive an email from your assigned Onboarding Specialist directly within 2-3 business days. You will receive 3 calls and unlimited email support during your 45 days of onboarding.
Please note that you will receive tasks and homework from our team in order to complete your onboarding and your time to “Go Live” will be dependent on this homework completion time within your team. During your onboarding period, you can always email email@example.com with your questions and concerns.
We also have a comprehensive help desk.