Pre-Arrival Forms

Get the information you need to provide the best welcome

A great first impression = another 5* review

Manually collecting guest information to verify reservation details to prepare for upcoming stays is a tedious task. A lot of time will be saved by automating the process with Hostfully and sending out completely customizable forms to gather only the details you need.

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Hostfully’s Pre-Arrival Forms bring you many benefits

Email guests automatically ahead of their stay, with useful information and clear check-in instructions (directions, access codes, menus, points of interest etc.).

Boost guest experience
Receive more 5* reviews
Gain more repeat guests
Create guest profile to serve them better
Earn higher profits in the long run

Quick overview

Available with

Starter

Pro

Pro Plus

Premium

Everything can be done by yourself.
No third party services required (unless for some specific need).
No additional costs.

Get to know Hostfully's Pre-Arrival Forms

The right questions to provide the best stay

Our pre-arrival form collects the necessary information from your guests without annoying or overwhelming them.

Auto-reminders

Set triggers to send your guests reminders to fill the Check-in Form. No need to remind yourself to check-in on them again.

Completely customizable

Ask the right questions from your guests so you can meet their needs. Make them required or optional, or add conditions for them to appear.

Our customers say it best

Hear from clients why they love using Hostfully

Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.

Austin P, Turquoise Antler Short Term Rentals

Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.

Jasper Ribbers, Overnight Success

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Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.

Erin T, Finish Line Properties

hostfully property management testimonial review

We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.

Nick Halverson, OSA Property Management

Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!

Robin Craigen, Moving Mountains

Unlock your potential with Hostfully’s Property Management Platform

Easy to use

Check all your bookings at a glance. Add, cancel or modify bookings in seconds.

Efficient

Automate and save time. Cut down on manual processes and human-made mistakes!

Powerful & versatile

Connect every stage of the vacation rental guest journey.

Anytime, Anywhere, Any Device

Fully responsive on desktop, mobile, and tablet. Our mobile app helps you manage time-sensitive and critical tasks from the palm of your hand.

GDPR compliant

Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.

Success training

Our onboarding team will give you free training and stay with you until you’re comfortable and everything’s running smoothly.

Customer support

The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week.

Community support

Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.

Expert knowledge

We know hospitality and technology inside and out, and we love sharing our knowledge with you.

FAQs

About Hostfully's Property Management Platform

Our team has written a detailed article (with pictures and everything!) You can take a look here.

Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It is available for both iPhone & Android.

Yay! We’re so excited you’re ready to come try us out. We don’t offer free trials, however we do offer a free one-on-one personalized software demo where you can see exactly how Hostfully will be of benefit to you. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

More answers can be found in our FAQ page.

Why Hostfully

Free training for new members

Our solutions are easy to use and will automate your everyday tasks. Plus, during onboarding you get free training, and our team will stay with you until you’re comfortable and everything is running smoothly.

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Achievements

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

Or visit our support page.

24/7

Support with agents
all over the world

95%+

Average customer
service rating