2022 Hospitality Industry Study

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This report provides unique insights into current vacation rental trends, the tech tools successful management companies use, and how the industry is adjusting to post-pandemic guest expectations.

2021 Hospitality Report

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After the crash of 2020, the vacation rental industry bounced back in 2021. However, rising guest expectations, increasingly stringent public health regulations, and a more competitive market have placed new pressures on vacation rental managers. Learn about these strategies and what you can do to keep growing in this critical period.

How to Make Your Amenities and Services More Profitable

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See which services vacation rental guests are willing to pay extra for during their stay. In collaboration with AllTheRooms, we created a report based on our own data to learn more about the spending behavior of guests and how you can capitalize on it.

2021 Vacation Rental Industry Statistics

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Using authoritative data sources, we estimate the global number of vacation rental management companies. We also look at managers’ software preferences, the challenges in choosing the right Property Management Platform (PMP), and how much managers spend on technology.

2020 Hospitality Report

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2020 was a year of change for hosts and managers across the globe. The pandemic forced many to rethink how they operate, the tech tools they use, their marketing strategies, and how they manage guest expectations. From direct booking sites, to powerful guest communication tools, our unique insights show how quickly the industry adjusted and what you can do to match or outpace your competitors.

2019 Hospitality Report

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Curious to see how your peers operate their businesses and processes? In our 2019 Industry Report, we surveyed hosts and managers with portfolios of all types to understand which trends are taking shape, what software has become popular, and where the industry is headed.