Whether you’re an Airbnb host or professional property manager, bring local, authentic flavor to your guests when they stay with you with a beautiful digital guidebook.
- Deliver a premium customer experience enhanced by local recommendations
- Extensive configurability to reorder information and recommendations and provide the greatest impact
- Flexible format that works on mobile and desktop – no app to download
- Increased ratings and better reviews
- Custom, branded, and memorable experience for guests
- Save time now answering common and repetitive questions
Using Hostfully has been a total game changer for our customer care team. Now they use the guidebook information as a reference and can send follow up messages to customers that reduce questions.
– Keith Freedman, Hostwell
I’m totally blown away by the guidebook platform – it saved me so much time and the end result is much more professional and modern than a word document or PDF file.
– Erika, Property Manager
Create a friendly, branded, authentic guest experience
Before the stay
- Differentiate your listing from the rest by showcasing the local highlights that make your property and location unique
- Share important directions and check-in information
During the stay
- Send essential information: Wi-Fi, how-to guides for appliances, service requests, accepting packages
- Custom categories that are location-specific, e.g. local transportation
- Property-specific amenities
- Most-requested local restaurants, activities, and more
- Share check-out times and instructions
- Ask for a review or feedback
- Leave guests with a great feeling