Add photos, videos,
and Google maps

Convey detailed information in ways other than just text. Digital guidebooks are not only informative, but also a fun experience for your guests. 

Everything in one place

Add images and/or videos with detailed instructions on how to use your home features and special amenities such as washing machines, jacuzzis, coffee makers, etc. You can even guide your guest to check-in and check-out via a pre-recorded video, meaning you no longer have to be at the property to greet every guest.
You really have the opportunity to get creative! Spice up local recommendations with beautiful photos of food and add Google or Apple Maps for directions from your place. Hostfully’s Digital Guidebooks act as a pocket-concierge that’s always there when your guests’ have questions. 

How this feature benefits you:

  • Avoid wasting time answering repeat questions.
  • Greatly reduce the risk of negative reviews by frustrated guests.
  • Provide a hassle-free guest experience by providing all information in one place.
  • Make an impression for your guests with entertaining videos and images that explain house rules, how to use certain amenities, and more.
  • Implement self check-in & check-out by conveying all necessary information.
  • Improve guest experience and gain more repeat visitors.

Quick Overview

Available with 

    • Free plan
    • Paid subscription
 
The guidebook platform uses the most up-to-date design standards from Google’s Material Design Framework.
Trusted by

Guidebook example

Embedding videos

Pedro takes advantage of the fact that you can leave detailed instructions or recommendations in video format to make it even easier and more entertaining for guests. 

hostfully digital guidebooks

Unlock your potential with Hostfully’s Digital Guidebooks

Easy to use

No technical skills required to build, manage, and use.

Free. FOREVER.

You can create one guidebook for the low low price of $0.

Anytime, Anywhere, Any Device

Fully responsive on desktop, mobile and tablet.

More revenue streams

Guidebook features allow you to upsell or make referral revenue.

GDPR compliant

Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.

Success training

Our onboarding team will give you free training and stay with you until you’re comfortable and know how to work the guidebook.

Customer support

The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week. 

Community support

Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.

Expert knowledge

We know hospitality and technology inside and out, and we love sharing our knowledge with you.

Our customers say it best

Hear from clients why they love using Hostfully
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Hostfully has lots of great features at a fairly affordable price compared to other softwares. The onboarding was excellent and the customer service may be the best part about it. The enhanced reporting is what made me switch to Hostfully, it has saved me tons of time on the back end billing home owners.
Austin P, Turquoise Antler Short Term Rentals
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Hostfully has a wide range of integrations with other technology software companies that we want to work with. Their “pipeline management “ functionality makes it super easy to get a quick understanding of all bookings and inquiries across all listings. On top of that, they have one of the best customer support teams that we’ve seen.
Jasper Ribbers, Overnight Success
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Been great! Looking forward to opening more doors with Hostfully. Hostfully has been able to streamline my property onboarding and makes it much easier to have your properties on multiple channels without getting double bookings. The Hostfully customer service team is amazing and very helpful. Always there for me when I have questions.
Erin T, Finish Line Properties
hostfully property management testimonial review
We've been using Hostfully for 5 years to manage our now 40+ properties in Costa Rica (Osa Property Management). We started using Hostfully when we were managing just five homes, and as we've grown, Hostfully has become even more important to our success.
Nick Halverson, OSA Property Management
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Hostfully has become an integral part of delivering an exceptional guest experience at Moving Mountains. Our homes are complex with many features & intricacies and the guidebooks have allowed us to easily share the relevant information so guests can safely use every feature. Now we get fewer troubleshooting calls and better reviews. We could not be more satisfied!
Robin Craigen, Moving Mountains

FAQs

About Hostfully's Digital Guidebooks

Beyond text, you can add images, videos, GIFs, embed Google or Apple maps.
With Hostfully’s Digital Guidebooks, you’re able to communicate everything a guest needs to know from check-in to check-out about your property, and even provide local recommendations. They’re easy to build & manage, and require no technical expertise at all. When sharing, you can either print, download the PDF version, or provide a simple link to your guest that is optimized to be opened on any device or browse. You can also upsell your extra services and create more revenue streams for your business.
Everything about your property the guest should know! How to check-in, where to find certain amenities, how the laundry machine or the hot tub works..it’s endless, really. You can also add as many local recommendations as you want. Your favorite cafes or restaurants, tours your guests can sign up for, places to visit, things to experience, and more. You can also add gift cards or vouchers, simultaneously supporting small businesses in your area.

Beyond this, you can also upsell your own services. Do you offer pick up/drop off? Great! Add that in. How about mid-stay cleaning? Awesome. Add that in too. With upselling, you can create additional revenue streams, which helps you increase your profits while also providing a 5* experience to your guests.

For some live examples of awesome guidebooks created, click here.
Of course! We have free live demos happening weekly for our Digital Guidebooks. Visit this link to register now and have a fun chat with our team: https://app.livestorm.co/hostfully/liveguidebook

Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Yes! You can create a single guidebook for free. The paid version comes with more features, however. You can click here to start creating your free guidebook.
More answers can be found in our FAQ page.

Why Hostfully

Free training for new members

Our solutions are easy to use and will automate your everyday tasks. Plus, during onboarding you get free training, and our team will stay with you until you’re comfortable and everything is running smoothly.

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

hostfully team remote work career success job opportunities

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Achievements

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

24/7​

Support with agents
all over the world

95%+

Average customer
service rating

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Easy content creation

No coding skills needed

Create a new guidebook in just a minute.

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Referral revenue

Referral revenue

Recommend local tours through Viator and earn 8% of every purchase.

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Upsell services

Upsell services

Make more money by offering guests upgrades & additional services.

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Custom branding

Custom branding

Customize the guidebook to reflect the branding of your business.

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