Customer Data Management

Turn every guest into a repeat customer

Store, organize, and leverage guest information to manage guest data, build loyalty, personalize experiences, and drive direct bookings.

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Treat every former customer with care

Hostfully’s PMS captures detailed customer profiles so you can remarket directly, build loyalty, and boost your direct bookings with ease.

Track every guest, every stay

Automatically collect and store guest information from every booking, across all channels to create a complete picture of your customer relationships.

Rebook guests in seconds

Reach out directly and rebook repeat travelers without relying on OTAs, saving fees and strengthening brand loyalty.

Automate and enrich your database

Use custom fields, member IDs, and GDPR-compliant consent forms to build enriched guest profiles. Sync your data seamlessly with marketing tools like Mailchimp to power targeted campaigns.

Generate more demand year-round

Use your guest database to re-engage past travelers during low season with special offers and stay incentives, keeping occupancy steady and relationships active.

What people are saying about Hostfully

★ ★ ★ ★ ★

“The Hostfully software saves me a lot of time with managing a 7 room Airbnb rooming house plus another Airbnb 5 bdrm house. I now have time to work a full time job and manage my properties.”

Reginald Howard

Channel Management

★ ★ ★ ★ ★

“Hostfully guidebooks are easy to use. They have everything set up for you, just fill in your information and go. Easy to update if/when necessary. They even have analytics to see how your Guidebooks are performing. Great value for the price.”

Michelle

Digital Guidebooks

★ ★ ★ ★ ★

“I like how color-coordinated the calendar is, and the flexibility of converting leads to booked guests”

G2 Property Manager

Central Calendar

★ ★ ★ ★ ★

“Hostfully has been a great solution thanks to its strong integrations and multi-channel support, which make managing listings much easier. I use the software every single day, and it’s incredibly effective whether you’re managing just one property or a growing portfolio.”

G2 User

Channel Management

★ ★ ★ ★ ★

“We highly recommend Hostfully to anyone that has multiple properties and booking sites.”

Eunice Padilla

Direct Booking Site

★ ★ ★ ★ ★

“I switched management softwares and Hostfully is easy to use and has a super fast customer service.”

Andrea O

Channel Management

Frequently asked questions

You can track names, contact details, stay history, preferences, and any custom fields you add—everything you need to personalize guest communication.

Yes! With Hostfully’s rebooking functionality, you can bring past guests back with just a few clicks.

Absolutely. You can generate GDPR-compliant guest lists and integrate directly with Mailchimp to run targeted email campaigns.

Yes. Hostfully automatically captures information for every guest, not just the primary one.

You can record guest consent online, store it securely, and manage all personal data in compliance with GDPR regulations.

In order to view the CRM, just head to https://platform.hostfully.com/my-clients.jsp: the page will show you all guests and prospects, with the ability to quickly search for particular users by name, email or tags.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

A complete suite of tools for short-term rental property management.

120+ integrations
with the very best software partners

From cleaning to task management, from payment processing to dynamic pricing, we partner with industry-leading software providers for smooth operations and unlimited possibilities.

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