Vacation Rental Glossary

Here you can find important vacation rental terms...

B

Backup Crew / Relief Team

C

Cleaners Consumables Inventory

D

Damage Discovery Deep Clean

E

Emergency Repair

I

In-House vs. Outsourced Staff Independent Contractor Agreement Inspection Report Inventory Audit Issue Escalation

K

Key Exchange Protocol

L

Laundry Rotation Linen Service Locksmith Access Lost & Found Protocol

M

Maintenance Ticket Maintenance Walkthrough Mid-Stay Clean

O

Owner Closet / Locked Storage Owner Supply Refill

P

Performance Bonus Post-Stay Inspection Preferred Vendor List Preventive Maintenance

Q

QA (Quality Assurance)

R

Restocking Checklist Room Readiness

S

Seasonal Maintenance (HVAC, Pool, Pest) Service Level Agreement (SLA) Shift Scheduling SOP (Standard Operating Procedure) Staging (Setup for Guest Arrival) Supply Par Levels (Operational Minimums)

T

Third-Party Cleaning Service Training & Onboarding Turnover Turnover Checklist

V

Vendor Management

W

Work Order