Guidebook Integration

Seamless PMS and guidebook syncing, smarter guest communication

Hostfully’s Guidebook Integration bridges your PMS and guidebooks so your messages, instructions, and recommendations work together in one seamless ecosystem.

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Create guidebooks straight from your PMS

Populate guidebooks directly with information from your PMS (check-in details, Wi-Fi instructions, and house rules, and more) without doubling the work.

PMS guest responses, powered by your books

Through your Hostfully PMS, send instant, accurate AI responses pulled from your customized guidebooks for faster guest messaging and less scrambling from your team.

Send personalized links on autopilot

Set up dynamic variables in your PMS templates to automatically include pre-arrival emails, mid-stay messages, and guidebook links for each property in your guest communications.

Consistent, branded communication

Deliver professional, on-brand guest experiences from pre-booking through checkout through your connected Hostfully software.

Happier guests, fewer questions

With essential info available 24/7, guests get faster answers and fewer reasons to reach out, saving your team time, and delivering a smooth guest experience.

What people are saying about Hostfully

★ ★ ★ ★ ★

“Easy to set up and then you get a URL to add to your property”

Jose

Digital Guidebooks

★ ★ ★ ★ ★

“Hostfully guidebooks are easy to use. They have everything set up for you, just fill in your information and go. Easy to update if/when necessary. They even have analytics to see how your Guidebooks are performing. Great value for the price.”

Michelle

Digital Guidebooks

★ ★ ★ ★ ★

“My guests love the Guidebook and have been using it for information about the house and activities in the area.”

Marina

Digital Guidebooks

★ ★ ★ ★ ★

“Getting started is easy and the system is fairly customizable.”

Chris

Digital Guidebooks

★ ★ ★ ★ ★

“Super easy to use and send out to guests.”

Laura

Digital Guidebooks

★ ★ ★ ★ ★

“This is a great way to share information with STR guests.”

Ross

Digital Guidebooks

Frequently asked questions

Connecting the two systems centralizes your communication strategy. Property data flows from the PMS to the guidebook, and guidebook content powers AI-assisted messaging in the other direction, ensuring consistent, accurate information for every guest.

Yes. Hostfully’s PMS allows you to insert guidebook links as dynamic variables in message templates, so every guest automatically receives their personalized guidebook.

Hostfully’s InboxAI pulls from your customized guidebooks to provide instant, accurate responses to guest questions. This reduces repetitive inquiries and helps your team respond faster with updated information.

No. You can use our PMS completely on its own. Guidebooks are an optional product that enhances communication, automations, and guest experience but aren’t required for your PMS.

No. Guidebooks can be used independently if you want a standalone digital guidebook solution. However, connecting them to the PMS unlocks powerful automations like dynamic messaging, AI-assisted replies, and seamless content syncing.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

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