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Seamless property management with AI

hostfully property management testimonial review
The integrations to the most important OTA's is quick and easy, the integrations for other 3rd party software (dynamic pricing, operational, accounting, insurance, etc) and service providers is seamless. For any questions or issues, Hostfully has fast and knowledgeable customer service.
Nick Halverson, OSA Property Management

About Dharma

Dharma OPS is your all-in-one, AI-powered solution for seamless property management. The cutting-edge platform automates routine housekeeping, maintenance tasks, and messaging while centralizing workflows. It integrates a robust knowledge base with guest communication tools to enhance efficiency and maximize ROI. Designed to optimize operations through intelligent automation, Dharma OPS streamlines management and boosts guest satisfaction effortlessly.

How Hostfully's integration with Dharma will benefit you:

  • Streamlines operations and maintenance with task automation
  • Save time and reduce manual errors
  • Clear, consistent, and timely guest communications across all platforms
  • Improve guest experience and get more repeat bookings
  • Increase ROI

Get to know Dharma

Centralized Guest Communication

Manage all guest messages across multiple platforms through the Multichannel Inbox, ensuring faster response times and more efficient communication.

AI-Powered Chatbot

Provides 24/7 instant support for both guests and staff, handling common queries, booking modifications, and issue resolutions in real-time.

Business Data Knowledge Base

Centralize and organize key property data, operational guidelines to support informed decision-making and efficient staff onboarding. This feature ensures that teams have easy access to crucial information, streamlining daily operations and ensuring consistency across tasks.

Guest Profiles

Automatically create and maintain detailed and updated guest profiles, capturing essential preferences and stay history to personalize interactions and provide tailored experiences during current and future stays.

Housekeeping Management

Streamline housekeeping operations with automated task assignment and real-time updates, ensuring rooms are cleaned and prepared without delay.

Maintenance Ticketing

Easily log and track maintenance requests through the Ticketing System and Work Orders that prioritizes and assigns tasks to the appropriate team, reducing downtime and improving property upkeep.
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FAQs

About Dharma

Dharma aims to help professional property hosts and hospitality companies streamline their customer service, sales, and staff training. Their tools are designed to help you handle a wide range of services, from guest communication to internal operations and more.
Absolutely! If you’re hesitant about fully relying on AI, you can opt for Dharma’s Semi-Automated Mode, allowing for a ‘Human In The Loop’ approach. This way, live agents can review and edit AI-generated messages, ensuring a comfortable blend of human and AI interactions. Dharma’s primary goal is to provide solutions that cater to your comfort level while maximizing efficiency.
The Dharma team is working on it! For the moment, they are fully mobile compatible, so you can use their software on any device, on any browser.
There is no limit to how many users you can onboard to the platforms. Dharma’s billing is strictly based on how many units you are supporting with the software.
Dharma is a SaaS application, so you will be able to access the platforms anywhere in the world as long as you have internet access.
Dharma’s products work across all hospitality teams, allowing cross-department management. Their OPS will help consolidate all information concerning your properties and units, so all departments can provide excellent service to your guests.
Absolutely! Dharma offers a free demo for potential clients to get a feel for the software’s interface and capabilities. This allows you to assess whether it aligns with your operational needs before making a financial commitment.

About Hostfully's Property Management Platform

Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience.

The Property Management Platform lets you automate and simplify the busy management operations of running a vacation rental. With award-winning and industry-leading features such as a booking pipeline, channel manager, central calendar, unified inbox with templates, triggers and AI-enhanced communications, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.

Hostfully provides premium channel distribution to over 50+ booking platforms and OTAs. We’re one of the few companies in the world to hold the distinct quadruple crown: Preferred Plus, Premium & Elite Partner Status with Airbnb, Vrbo, [Booking.com](http://booking.com/), and Homes and Villas by Marriott Bonvoy.

We connect with other listing sites and OTAs through direct API (we don’t rely on a separate channel manager to sync), making Hostfully one of the most stable platforms in the industry.

Hostfully’s unique pipeline view gives managers a bird’s eye view of their businesses to easily track incoming leads, unpaid deposits, upcoming check-ins and checkouts, manage teams and tasks, and automate operations. Guest communication through our Unified Inbox enhanced with InboxAI, allows managers to quickly screen and send AI-generated responses to save valuable time and ensure consistent, quality messages.

We offer direct integrations with 100+ of the industry’s leading software providers, giving you the option to pick and choose software that’s right for you. We believe that your business is unique—and so should the software used to run it.
Our onboarding process empowers managers to learn at their own speeds and styles. All customers have access to weekday Onboarding Office Hours, on-demand Hostfully University video tutorials, and 1:1 designated Onboarding Specialists, among other resources.

Please note that the set up time to import and list properties on listing sites varies. This is outside of our control. However, due to Hostfully’s Preferred Partner status with Airbnb, Vrbo, Booking.com, and Homes and Villas by Marriott Bonvoy, we can track your status and gain faster listing site assistance if an unforeseen problem happens.
Hostfully invests in and provides world-class customer support across markets and available 24/7, with dedicated specialists working whenever you are. Additionally, all customers have access to our 300+ help articles, optional instant AI support, Hostfully’s Facebook Users group, Hostfully University courses, webinars, and live office hours. Additionally, all customers with 5+ properties are matched with a dedicated Customer Success Manager who offers further guidance and a customized annual business review.

Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It is available for both iPhone & Android.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/

Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started.
Alternatively, you can check our pricing page to subscribe right away.

More answers can be found in our FAQ page.

Why Hostfully

World-class customer support

Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.

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A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

hostfully team remote work career success job opportunities

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?
Yes, let's book one now!

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

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