How to Optimize Your Rental Property for Business Clients
Before joining Hostfully, I spent most of my career traveling from one small town to another. It entailed traveling 80% of the time, with long stretches of time away from home. Being a millennial, I ditched traditional hospitality offerings like hotels in favor of vacation and short-term rentals. Having first-hand experience as a professional business […]
3 Ways to Stand Out from the “Middle Meh” OTA Market
As the temperatures rise this summer, so does the demand for travel. And with that comes a surge in short-term rental demand. Travelers suffering from pent-up pandemic wanderlust are eager to make up for lost time and embark on long-awaited adventures. In 2021, the global vacation rental market was valued at almost 75 billion USD […]
Common Guest Complaints About Rentals and How to Deal With Them
Dealing with complaints as a vacation rental property manager is stressful. Having everything run smoothly 100% of the time (while a beautiful thought) isn’t realistic. Things are bound to go wrong from time to time. You want to minimize complaints and negative reviews. That’s why we’re sharing the top complaints that rentals receive. Also the consequences […]
WOW Guests With a Vacation Rental Welcome Pack
As a host, your number one goal is to make your guest feel as welcome and at home as possible. There are many ways to accomplish this, but perhaps the most considerate is by creating a welcome basket your guests can enjoy throughout their stay. This welcome pack can help assure that your guest has […]
6 Key Property Management Services for a Great Guest Experience
As a property management company, you’re always looking for brand-new property management services that can improve and maximize the positive guest experience. In this age of social media and online reviews, getting the guest experience right is an essential ingredient for property management service success. This may seem like an oversimplification considering how hard it […]
9 Easy Ways to Increase Customer Satisfaction for Vacation Rental Guests
As a vacation rental manager/owner, it’s up to you to ensure your guests’ experiences live up to their expectations – and then some. Doing so isn’t as difficult as it sounds. In this article, we’ll discuss a number of things you can do before, during, and after your guests’ stay to ensure their vacation is […]
Managing Late Vacation Rental Check-Outs and Maximizing Upsells
A guide on how to successfully manage late check-outs and how to upsell them to maximize vacation rental revenue.
14 Tips to Improve the Guest Experience (from Vacation Rental Pros)
Innovation in the vacation rental industry continues to drive massive disruption, yet one aspect remains elusive: the guest experience. And there’s a good reason for that. Exceptional guest experience is hard to execute at scale. (Hence why the hospitality industry is largely hotel-based). At the same time, the customer experience is a key success driver. […]
8 Smart Home Tech Essentials for Vacation Rental Homeowners
Whether your vacation rental property is in the heart of the city or tucked into the rustic backcountry, smart home devices can go a long way in improving your guests’ experience. After all, it’s the overall guest experience that can get you excellent reviews that lead to more paying guests in the future. For guests […]
Why (and How) to List Hotel Rooms on Airbnb
If you’re a boutique hotel, aparthotel, or motel operator, then you should consider listing your hotel rooms on Airbnb. With over 111 million views per month, Airbnb will help you increase views on your inventory and potentially boost your bookings, increase revenue, and expose your property to a wider audience. This guide will walk you […]