Software-as-a-service [SaaS] startup Hostfully has published the sixth edition of its annual vacation rental industry trends report.

Short-term rental property management platform Hostfully is aiming to revolutionise guest communication with the launch of InboxAI, a tool designed to dramatically reduce the time property managers spend on guest enquiries.

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ApartmentLove Integrates OwnerDirect.com with Hostfully Increasing Access to Short-Term Vacation Rentals Around the World

There is a “new normal” for the sector this year as demand softens or over-supply takes hold in certain markets, but there is also a reset for the association in terms of unlikely allies and members.

Brian Chesky, the chief executive, acknowledged tensions with hosts but said the relationship had improved over the last year.

The short-term rental market has fared better than most segments of travel during the pandemic, although it has faced a different set of challenges.

Vacation rental managers are seeking to offer services currently not enabled by their software.

“Overall, this year’s findings paint a picture of a market adjusting to broader economic headwinds,” Hostfully said in its report.

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