Pre-Arrival Forms

Ask the right questions, provide the best stay

Collect the necessary information from your guests without annoying or overwhelming them.

By submitting, you agree to be contacted by email, phone, or SMS.

Pre-Arrival Forms
Seamlessly capture guest info

Send a pre-arrival form after a guest's payment is paid in full, or create a custom template and trigger to collect necessary information from guests.

Send reminders

If a guest hasn’t completed a pre-arrival form, send a reminder right through Hostfully.

Email notification

Receive notifications when guests submit their info, ensuring you don’t miss any paperwork.

Color-coded status views

Easily see which guests have submitted their forms and which haven’t with our color-coded indicators.

What people are saying about Hostfully

“Expansion is very replicable. Once you identify the buildings, everything can be staged and listed in bulk. We’ve built the infrastructure to do that efficiently through Hostfully. It’s what made our growth possible.”
Yossi Schwarz Properties by Preston

“Hostfully has been a consistently strong partner in my short-term rental operations. What really makes the experience great is how well the platform brings everything together: strong integrations, reliable multi-channel support, and automations that genuinely save time every single day. Their customer support team is another major highlight. ”
Sara Hug
trustpilot

“Switching to Hostfully allowed me to list all the properties on Airbnb, Vrbo, and Booking.com. Before, it just wasn’t feasible to do that given the manual effort required to prevent double bookings.”
Nick Halverson OSA Property Management

“Thank you for creating such a user-friendly platform and for centralizing guest reservations from multiple booking sites in one place. It saves me so much time. It saves me so much time not having to log into Airbnb, Booking.com, VRBO, and others individually. Hostfully has truly made managing reservations much easier.”
Erin
trustpilot

“Super easy to use and send out to guests.”

Laura
capterra

“Very easy to understand and so much support!
We love that we can check on our reservations from all our platforms in one spot. It makes managing everything so much easier. We highly recommend Hostfully to anyone that has multiple properties and booking sites.”
Eunice Padilla
trustpilot

Frequently asked questions

A pre-arrival form lets you collect key guest information automatically before check-in like arrival times, ID verification, signed rental agreements, or special requests). With Hostfully, you can send these forms automatically once payment is complete, saving hours of manual follow-up. This ensures every guest is properly prepared, and you have everything needed to deliver a seamless check-in and an exceptional stay.
Automating pre-arrival forms removes friction from the guest journey. Instead of manually collecting details over email or phone, everything happens automatically: forms are sent, reminders go out, and you’re notified when responses come in. This process makes check-ins faster, reduces confusion, and helps guests feel cared for from the very first interaction.
Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.
Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

A complete suite of tools for short-term rental property management.

Channel Manager
Channel Manager
Sync your listings across direct booking sites, Airbnb, Vrbo, Booking.com, and 60+ channels.
Central Calendar
Central Calendar
Manage reservations in one spot, and say goodbye to multi-platform tab toggling.
Direct Booking Site
Direct Booking Site
Create your own site to avoid OTA fees, capture direct, and build brand awareness.
Unified Inbox + InboxAI
Unified Inbox + InboxAI
A single destination for guest communication synched with your listing data across all channels, including seamless co-hosting capabilities.
Booking Pipeline
Booking Pipeline
Track your guest's journey from one intuitive dashboard.
Payment Processing
Payment Processing
With PayPal, Stripe, and Vacation Rent Payment.
Owner Management
Owner Management
Easily collaborate with property owners.
Open API
Open API
Build configurations into the Hostfully API that suit your needs.
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120+ integrations
with the very best software partners

From cleaning to task management, from payment processing to dynamic pricing, we partner with industry-leading software providers for smooth operations and unlimited possibilities.

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