A Complete Guide to Onboarding New Vacation Rental Guests Smoothly
Why a great guest onboarding process is crucial First impressions are final. For a vacation rental manager, that first impression starts the second a guest confirms a booking. The entire sequence of events from that click to the guest’s first night’s sleep is your vacation rental guest onboarding process. When you get the process for […]
What Makes a Good Airbnb Guest Review From a Host’s Perspective
Why guest reviews matter for hosts Guest reviews serve a critical function: they help property managers assess risk before accepting bookings. Unlike guest reviews about properties (which are abundant), host reviews of guests are scarce and precious because most guests go unreviewed. When a guest has multiple detailed reviews from previous hosts, it provides concrete […]
Top 11 Tech Tools for Vacation Rental Owners 2026
There’s no doubt that vacation rental tech tools are an asset to your business. Being able to quickly adopt new technology can be a key success factor for many vacation rental management companies (VRMCs). But which tools should you be using? And which ones will actually increase your ROI? You don’t want to have to […]
Top Vacation Rental Guest Experience Tools & Tips
Competition and costs are up in the vacation rental industry*, so it’s harder than ever to turn a profit from your short term rentals (STRs). That means you need to find ways to stand out from the crowd and boost bookings, reviews, and repeat business. One way to do that is to create an exceptional […]
Top 10 Airbnb Bonus Amenities for 2026
Having the right extra amenities can turn your Airbnb listing from average to ah-mayyy-zing! From Pack ‘n Plays to bicycles and Netflix subscriptions, going the extra mile for guests makes a huge difference and an incredible vacation. We’ve curated 10 sought-after Airbnb bonus amenities that can be added to any vacation rental unit, and will […]
Exploring Airbnb Experiences: Opportunities for Hosts
Airbnb is well-known as a listing site where travelers can choose from a variety of vacation homes. But did you know that it also offers new experiences? Airbnb Experiences are activities and tours that users can book in the local area. They can be anything from food tastings and pottery workshops to guided hikes through […]
How to Automate Guest Review Collection After a Stay
The importance of guest reviews for vacation rentals Guest reviews are the lifeblood of your vacation rental business. In an industry built on trust, reviews are the single most powerful form of social proof you have. The vast majority of travelers read reviews before booking, and a steady stream of recent, positive feedback directly influences […]
Understanding Vrbo’s Damage Protection Policies
Damages can chip away at your profits. The financial success of your Vrbo business often comes down to how well you can protect your properties against spills, breaks, and missing items. That’s why having a strategy to prevent damage and deal with accidents is a smart move. You spend less on repairs, ensure properties remain […]
Crafting the Perfect Vrbo Rental Agreement: Tips and Templates
Do you think of your Vrbo rental agreement as a mere formality? A well-crafted document is actually the best tool for protecting your vacation home and building trust with guests. Rental agreements are especially important when it comes to Vrbo. The platform sets itself apart from listing sites like Airbnb and Booking.com by only offering […]
Got a Bad Airbnb Review? What to Do When You Get Negative Feedback
Your Airbnb is spotless, well-maintained, and loaded with great amenities. But like most hosts, you still get the occasional bad review. The truth is that you can’t avoid bad reviews entirely. Whether a visitor is nitpicking over details or the experience didn’t match expectations, even Airbnb superhosts get some negative feedback. While you can’t prevent […]