With Hostfully’s Unified Inbox, you can stay in touch with your guests without the need to log in and out of different OTAs. Feel free to chat with them over SMS, Whatsapp, email or messaging. Plus, you can create pre-written templates and set triggers to send them out to your guests, meaning you likely won’t miss a message again!
Find a communication thread with a simple search. You’ll be able to filter your message by date, guest name, and other parameters. Easily find all the unread messages and get cracking!
Set up custom marketing & communication templates for SMS, email, and WhatsApp. Smart tags automatically populate known information, so you won’t be accidentally typing in the wrong guest name!
Create automated guest messages that will be sent out triggered on preset dates/times/events such as check-in, during stay, and check-out.
Is text not enough? You can also attach and send files such as images and PDFs.
No more getting lost in translation. We provide the tools necessary for you to easily translate your ready-made message templates into any language.
Check all your bookings at a glance. Add, cancel or modify bookings in seconds.
Automate and save time. Cut down on manual processes and human-made mistakes!
Connect every stage of the vacation rental guest journey.
Fully responsive on desktop, mobile, and tablet. Our mobile app helps you manage time-sensitive and critical tasks from the palm of your hand.
Hostfully has made numerous product, policy, and technology updates to ensure that your data and your guests’ data are compliant with GDPR regulations.
Our onboarding team will give you free training and stay with you until you’re comfortable and everything’s running smoothly.
The Hostfully support team has a 95% average customer service rating and you can count on us seven days a week.
Share and gain valuable knowledge and know-how’s from Hostfully’s vibrant global community.
We know hospitality and technology inside and out, and we love sharing our knowledge with you.
We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.
Support with agents
all over the world