Pre-Arrival Forms

Ask the right questions, provide the best stay

Collect the necessary information from your guests without annoying or overwhelming them.

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Seamlessly capture guest info

Send a pre-arrival form after a guest's payment is paid in full, or create a custom template and trigger to collect necessary information from guests.

Send reminders

If a guest hasn’t completed a pre-arrival form, send a reminder right through Hostfully.

Email notification

Receive notifications when guests submit their info, ensuring you don’t miss any paperwork.

Color-coded status views

Easily see which guests have submitted their forms and which haven’t with our color-coded indicators.

What people are saying about Hostfully

“Hostfully is simply the best in its field from the running of your hospitality business to the helpdesk support you simply cant beat them in anything.”

Asif

trustpilot

“Outstanding Initiative and Support”

CJ Mañacap

trustpilot

“Hostfully has been a fantastic PMS for my short-term rental business … The platform itself is reliable, intuitive, and built with property managers in mind. I’m genuinely impressed with how well it integrates with my day-to-day tasks. Thanks to the Hostfully team for making my operations smoother and helping me take my business to the next level. Highly recommended!”

Aotearoa Airbnb Management

trustpilot

“Easy to setup, easy to use, allows you to collect email addresses from guests.”

James

capterra

“Thank you for creating such a user-friendly platform and for centralizing guest reservations from multiple booking sites in one place. It saves me so much time. It saves me so much time not having to log into Airbnb, Booking.com, VRBO, and others individually. Hostfully has truly made managing reservations much easier.”

Erin

trustpilot

“The Hostfully software saves me a lot of time with managing a 7 room Airbnb rooming house plus another Airbnb 5 bdrm house. I now have time to work a full time job and manage my properties. It also allows me to host a lot of my own guests which boost my profits and saves my guest a lot Airbnb fees.”

Reginald Howard

trustpilot

Frequently asked questions

A pre-arrival form lets you collect key guest information automatically before check-in like arrival times, ID verification, signed rental agreements, or special requests). With Hostfully, you can send these forms automatically once payment is complete, saving hours of manual follow-up. This ensures every guest is properly prepared, and you have everything needed to deliver a seamless check-in and an exceptional stay.

Automating pre-arrival forms removes friction from the guest journey. Instead of manually collecting details over email or phone, everything happens automatically: forms are sent, reminders go out, and you’re notified when responses come in. This process makes check-ins faster, reduces confusion, and helps guests feel cared for from the very first interaction.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/ Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.

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