HostbuddyAI

Short-term rental management made easy with AI-powered software

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vacation rental management software short-term rental guest communication

Description

HostBuddy AI revolutionizes guest communication for short-term rental hosts with cutting-edge AI that delivers Superhost-quality responses 24/7. Built by experienced hosts, it seamlessly integrates with Hostfully and external communication sources like WhatsApp and OpenPhone to automate messaging across all channels.

Features include intelligent upsells that boost revenue, smart templates for personalized communication, action item detection with multi-channel notifications, and robust customization to match your brand voice. Simply connect through Hostfully, schedule coverage, and let HostBuddy handle everything from troubleshooting to revenue optimization while you focus on growing your business.

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Benefits

Provide superior 24/7 guest communication
Reduce manual messaging workload by 90%
Generate thousands in additional revenue through upsells
Get notified of problems before they escalate into negative reviews

Frequently asked questions

HostBuddy connects seamlessly with your Hostfully account to access property details, guest reservation data, calendar availability, and up to six months of past conversations. This enables automatic setup and ensures HostBuddy has all the context needed to provide accurate responses to your guests.

HostBuddy manages all guest messages that come through your Hostfully-connected channels, including Airbnb, Vrbo, Booking.com, and direct bookings. HostBuddy also supports WhatsApp Business and OpenPhone integrations for additional communication coverage beyond your PMS channels.

Setup typically takes just seconds per property. After connecting your Hostfully account, HostBuddy automatically imports your property information, listing details, and past conversations. You can use the autofill feature to populate remaining fields and customize responses to match your brand.

Absolutely. HostBuddy only operates when scheduled – think of it like setting work hours for an employee. You can create custom schedules for different properties, pause HostBuddy for specific conversations, or stop it entirely whenever you want to take over manually.

HostBuddy generates “action items” for situations requiring human attention (maintenance issues, special requests, etc.) and can notify you via email, SMS, or Slack. You can configure it to defer to you, your team, or provide emergency contact information based on your preferences.

Yes, HostBuddy offers a 14-day free trial with full functionality. This gives you time to test HostBuddy with your actual guest conversations and ensure it meets your standards before committing to a subscription.

Yes! HostBuddy has a dedicated Hostfully Digital Guidebook integration that automatically imports all content from your guidebooks into our AI’s knowledge base, including check-in instructions, local recommendations, amenity details, and upsell opportunities.

Yes, you can upload custom documents like welcome guides, SOPs, and property-specific instructions. HostBuddy uses this information alongside your Hostfully data to provide comprehensive, accurate responses that match your hosting style.