Akia

The AI for 5-star guest experiences.

Hostfully
X
vacation rental management software short-term rental guest communication automation

Description

Akia is an AI agent built for vacation rentals, trusted by thousands of properties. She runs the whole guest journey, start to finish, and does it herself.

Airbnb, the OTAs, text, and email all land in one inbox, tied to the guest, not the channel. Akia answers the moment a message arrives, reservation already in hand, because Hostfully keeps her in sync.

Before arrival, she gets the rental agreement signed, then sends the door code once it clears. The arrival guide lives in a little app on the guest's phone. During the stay, she answers every message and picks up when guests call, resolving most herself. After checkout, she wins the next booking with marketing campaigns built from real reservation data, ready for you to send.

Your team gets their day back, and guests feel like regulars. Book a demo and see what she does.• Unified Inbox: Manage all messages in one place: text, email, voice, OTA, WhatsApp, social• Guest Journeys: Schedule guest messages from pre-arrival to post-stay marketing• AI Agents: Trained on your FAQs, policies, and guest data to resolve inquiries on her own.• Upsells: The early check-in, upgrade, and late checkout at the right moment.• Digital Check-In: Verify guest ID, selfie, and credit card info before they arrive• AI Voice: Picks up the phone and automatically respond to inquiries and capture bookings.• Surveys and Reputation: Capture negative feedback before checkouts, and direct happy guests to your review sites• Marketing: Sync PMS data for your email audiences and tie all bookings to the email and sms campaign that drove them.

Benefits

  • Give your team their day back.
  • One inbox, tied to the guest.
  • Answers in seconds, reservation already in hand.
  • More revenue from every stay.
  • Arrivals that run themselves.
  • 5 star experiences for repeat stays.

Frequently asked questions

Teach her once from your policies, menus, and pages. She answers from what you told her and keeps getting sharper.
Akia sells the early check-in, upgrade, and late checkout when a guest is most likely to say yes.
An AI agent for hotels and vacation rentals. She runs your guest conversations, answers messages, sells upsells, checks guests in, and answers the phone, all on her own.

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