vacation rental management software guest communication

Instant resolutions. Happier guests. Reduce team workloads.

312576869_810961616618500_4702036440020934189_n
Hostfully has mastered at the core of its PMS, but there are so many useful integrations that make Hostfully a truly one-stop shop for any size management company that wants to stay at the leading trend of technology and run their business efficiently and effectively.
Spencer, Travlr

About Yada.ai

Yada is an omni-channel AI-powered Guest Relationship Management and Marketing platform. You’ll be able to automate over 75% of your guest messaging, optimize operations with powerful workflows, and personalize marketing and support. Engage with your guests through all the right channels at all the right times with the right message.

The Yada software directly integrates into the Hostfully inbox and learns from listing data, info you add, and previous conversations to always deliver relevant, up-to-date responses.

How Hostfully's integration with Yada.ai will help you:

  • Deliver guest experiences at scale
  • Free up staff time and improve efficiency
  • Reduce manual errors
  • Improve guest satisfaction
  • Prevent negative feedback from your guests

Get to know Yada.ai

Drive more direct bookings

Add the AI powered Yada chat widget to your direct booking site to turn every site visitor into a conversation and a paying guest.

Completely no-code

Getting started with Yada takes less than 10 minutes and integrating with Hostfully is just a click away.

Auto translate

Yada’s got your back with translations to and from 130+ languages. No need to brush up on your high school French anymore.

Analytics & KPIs

Explore team effectiveness with in-depth analysis of essential messaging and engagement KPIs and metrics.

Analyze and understand guest sentiment

Intercept negative events before they impact guest experience.

FAQs

About Yada.ai

Yada takes all the information in a knowledge base, saved replies, guidebook, and previous responses to generate answers to common guest questions.
Yada AI only responds with what it knows for sure – it’ll never make up responses or make offers to guests outside of its scope.
You can get set up with yada in 10 minutes or less.

About Hostfully's Property Management Platform

Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience.

The Property Management Platform lets you automate and simplify the complex management tasks of running a vacation rental. With award-winning and industry-leading features such as a channel manager, central calendar, unified inbox, triggers and templates for automated communication, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.
Hostfully provides premium channel distribution to over 17 booking platforms and OTAs. We are one of the few companies in the world to hold Preferred Partner Status with the top three booking platforms for vacation rentals: Airbnb, VRBO, and Booking.com. We connect with other listing sites and OTAs through direct API (we don’t rely on a separate manager to sync). This makes Hostfully one of the most stable channel management providers in the industry.

Hostfully’s unique pipeline view gives managers a birds eye view of the business. Easily track incoming leads, unpaid deposits, upcoming check-ins and check-outs, and operations. From the same screen, assign tasks to team members with just a few clicks.

Hostfully offers the most flexibility to use third-party vacation rental software. We have direct integrations with the industry’s leading software providers, giving you the option to pick and choose software that’s right for you. Each business is unique, and so should the software used to run it.

Hostfully invests in and provides world-class customer service. Our 1:1 onboarding sessions limit downtime or disruptions to your operations. Afterwards, we have regular check-ins with our Customer Success Team. And if you’re ever stuck, we offer 200+ help articles and chat or email access to our 24/7 in-house Customer Support Team.

You can check out our reviews here: https://www.hostfully.com/testimonials/
Of course! We have free live demos happening weekly for our Property Management Platform. Visit this link to register now and have a fun chat with our team: https://app.livestorm.co/hostfully/livepmp

Alternatively, we also have a pre-recorded demo you can check out here. All demos can be found on our “Request a Demo” page.
Every new customer of our Property Management Platform receives step-by-step instructions and a dedicated Onboarding Specialist to support you for your first 45 days. After you complete an initial assignment to get you started and attend a group call, your Onboarding Specialist will set up the first of your 1:1 one-hour personalized calls.* During your onboarding, Hostfully will help you set up your properties, configure listing sites and OTAs, show you how to automate processes with templates and triggers, and get started with pricing.

Please note that the set up time to import and list properties on listing sites varies. Some take under 24 hours, while others take up to two weeks or longer. This is outside any software company’s control. However, due to Hostfully’s preferred partner status with Airbnb, Vrbo, and Booking.com, we can track your status progress and get faster access if an unforeseen problem happens.

After your 1:1 calls, additional onboarding services can be purchased for $150 per hour.

*All plans include at least 2 x 1:1 calls. See plans for details.
Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It is available for both iPhone & Android.
Yay! We’re so excited you’re ready to come try us out. We don’t offer free trials, however we do offer a free one-on-one personalized software demo where you can see exactly how Hostfully will be of benefit to you. Want to try a demo, then? Click here to get started. Alternatively, you can check our pricing page to subscribe right away.
Hostfully customer support is available 24 hours a day, 7 days a week.
More answers can be found in our FAQ page.

Why Hostfully

World-class customer support

Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.

hostfully team remote work career success job opportunities

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

hostfully team remote work career success job opportunities

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

24/7​

Support with agents
all over the world

95%+

Average customer
service rating

Check out these other integrations