Success story
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Vacay In Tucson is a growing vacation rental business in Tucson, Arizona, managing owned and co-hosted properties through scalable systems and automation.
Location: Tucson, Arizona
Number of listings: 8
Using Hostfully since: 2023
Favorite features: Channel manager, automation triggers, integration ecosystem
Turno and Hostfully let me set and not have to worry about turnover scheduling. Something that used to take me an hour every week now takes just a couple of minutes.
Jenn built Vacay in Tucson the same way many successful vacation rental operators do: one property at a time. What began as a guest house intended for visiting family gradually evolved into a portfolio of owned and co-hosted vacation rentals throughout Tucson.
For years, simple systems were enough. Turnovers were tracked in spreadsheets, cleaners were coordinated manually, and operational knowledge lived largely in Jenn's head. With a small number of properties, the process worked.
As the portfolio grew, however, the limitations became harder to ignore. Reservation changes required cleaner updates, turnover schedules needed constant monitoring, and there was little visibility into whether tasks had been completed. While turnover coordination only consumed about an hour per week, it required continual attention and follow-up.
Jenn wasn't looking to save a few minutes. She wanted to eliminate the mental burden of managing routine operational tasks so she could focus on growing the business and creating better guest experiences.
Jenn adopted Hostfully to support her direct booking strategy and gain better visibility into her growing portfolio. Through Hostfully's integration ecosystem, she discovered Turno and saw an opportunity to fully automate one of the most repetitive parts of her business: turnover management.
With Hostfully and Turno connected, reservations automatically trigger cleaning assignments and schedules. If a booking changes, turnover schedules update automatically, eliminating the need for manual coordination and follow-up. Cleaners receive assignments through a centralized platform, while automatic payments remove additional administrative work.
The impact was immediate. Weekly turnover coordination dropped from roughly an hour to just a few minutes, saving more than 50 hours each year. More importantly, Jenn no longer needed to keep turnover logistics in her head. The system handled the work automatically.
Today, Vacay in Tucson operates with greater confidence and consistency across its portfolio. By combining Hostfully and Turno, Jenn transformed turnovers from a recurring management task into a reliable automated process.
Does Jenn’s turnover scheduling challenge sound familiar? Let’s talk.