vacation rental management software short-term rental guest communication

Automate personalized human-sounding conversations

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Hostfully allows users to easily turn on and off integrations with 3rd party softwares that are extremely useful tools for running a full service property management business with streamlined operations, marketing, guest services, automation, reporting, options to create direct bookings sites, and more.
Spencer W., The Wampole Group Inc.

About Akia

Akia is a powerful communication platform that helps automate every part of a vacation rental manager’s crazy day. With this integration, you can easily streamline arrival workflows and guest communications for vacation rentals via text messaging and digital agreements.

How Hostfully's integration with Akia will benefit you:

  • Save valuable time spent writing messages to your guests
  • Reduce manual errors
  • Improve team efficiency
  • Improve guest experience
  • Prevent negative feedback from your guests

Get to know Akia

Streamline operations with automated replies and scheduled messaging

We know you’re busy with a million tasks. No need to remember to get in touch with your guests, because Akia will do it for you.

Real-time syncing

There’s no extra work. Akia automatically syncs guest information from Hostfully’s Property Management Platform so every guest receives exactly what they need, exactly when they need it. You no longer have to be worried about accidentally typing in the wrong guest name!

Personalized engagement

Akia digital booklets give guests the most important information about your property in an easily accessible, mobile friendly way.

Capture digital signatures

Akia’s Digital Rental Agreements can be sent to your guest’s mobile phone. Collect all relevant documents and have your guest sign digitally.

Reduce fraud and chargebacks

Akia will make sure everything is completed prior to the guest’s arrival. With Akia’s 3-step verification, you can sit back and not worry about fraud or chargebacks.

Prevent negative reviews

Akia’s Scheduled Messaging will let you catch issues before they become problems. Use In-Stay Surveys to see how guests are enjoying their stay and enable service recovery before dissatisfied guests check out.

FAQs

About Akia

When you automate your messages such as welcome notes, check-in instructions, invoices, thank you’s, etc., you’ll realize there are many benefits to doing so. First, you will be eliminating the most common error: simply forgetting to reply to your guest in time, which can cause a lot of inconveniences on their end. Using the wrong guest name is also a thing of the past – you’ll be surprised how frequent this is with manual messaging! You’ll also be saving hours of communication time monthly.

About Hostfully's Property Management Platform

Hostfully products give property managers the tools they need to automate their business, earn more money, and deliver a 5-star guest experience.

The Property Management Platform lets you automate and simplify the busy management operations of running a vacation rental. With award-winning and industry-leading features such as a booking pipeline, channel manager, central calendar, unified inbox with templates, triggers and AI-enhanced communications, payment processing, analytics & reporting, smart home management, and more, you can run your business with less effort and more success.

Hostfully provides premium channel distribution to over 50+ booking platforms and OTAs. We’re one of the few companies in the world to hold the distinct quadruple crown: Preferred Plus, Premium & Elite Partner Status with Airbnb, Vrbo, [Booking.com](http://booking.com/), and Homes and Villas by Marriott Bonvoy.

We connect with other listing sites and OTAs through direct API (we don’t rely on a separate channel manager to sync), making Hostfully one of the most stable platforms in the industry.

Hostfully’s unique pipeline view gives managers a bird’s eye view of their businesses to easily track incoming leads, unpaid deposits, upcoming check-ins and checkouts, manage teams and tasks, and automate operations. Guest communication through our Unified Inbox enhanced with InboxAI, allows managers to quickly screen and send AI-generated responses to save valuable time and ensure consistent, quality messages.

We offer direct integrations with 100+ of the industry’s leading software providers, giving you the option to pick and choose software that’s right for you. We believe that your business is unique—and so should the software used to run it.
Our onboarding process empowers managers to learn at their own speeds and styles. All customers have access to weekday Onboarding Office Hours, on-demand Hostfully University video tutorials, and 1:1 designated Onboarding Specialists, among other resources.

Please note that the set up time to import and list properties on listing sites varies. This is outside of our control. However, due to Hostfully’s Preferred Partner status with Airbnb, Vrbo, Booking.com, and Homes and Villas by Marriott Bonvoy, we can track your status and gain faster listing site assistance if an unforeseen problem happens.
Hostfully invests in and provides world-class customer support across markets and available 24/7, with dedicated specialists working whenever you are. Additionally, all customers have access to our 300+ help articles, optional instant AI support, Hostfully’s Facebook Users group, Hostfully University courses, webinars, and live office hours. Additionally, all customers with 5+ properties are matched with a dedicated Customer Success Manager who offers further guidance and a customized annual business review.

Yes! Our mobile app helps you manage your critical and time-sensitive tasks from the palm of your hand. It is available for both iPhone & Android.

Of course! We offer personalized demos free of charge. Book yours here: https://www.hostfully.com/request-a-demo/

Alternatively, we also have a pre-recorded demo you can check out here.

Yay! We’re so excited you’re ready to come try us out. Our onboarding team really goes above and beyond to provide you dedicated hands-on expertise to make sure you are set up for success, and because of this, we do not offer any free trials. However, we do offer a free demo so our team can guide you through just how Hostfully’s PMS will solve your business headaches, and to answer any questions you have before choosing to subscribe to our platform. Want to try a demo, then? Click here to get started.
Alternatively, you can check our pricing page to subscribe right away.

More answers can be found in our FAQ page.

Why Hostfully

World-class customer support

Our solutions are easy to use and will automate your everyday tasks. Our team is also there to help with any issues and will stay with you until you’re comfortable and everything is running smoothly.

hostfully team remote work career success job opportunities

A company with a purpose

We do more than just provide a tool. Through partnerships with Sustonica, EnviroRental, Ecologi and others, we help others in our industry make meaningful changes in the way they operate, to make a positive impact on the community and environment.

hostfully team remote work career success job opportunities

We share our insight and knowledge

Our team has years of experience in the business, learning best practices from leading brands. And we love sharing our knowledge with you. Come say hi to our team during the big vacation rental conferences, or tune into our free webinars.

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

Still not convinced?

At Hostfully we do things very differently. Instead of jumping right in, you can book a FREE and PERSONALIZED demo with one of our friendly Sales team members. They will show you exactly how Hostully will make your life as a vacation rental property manager much easier, in a demo that is customized to your business needs. So, how about it?

We're here to help.

Get answers when you need them. Our knowledgeable team is there to answer your inquiries, investigate your queries, and they genuinely want to provide you with a better experience. Simply reach out to us via email (hello@hostfully.com) or click the button below to start chatting now.

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